Motamedi

Well-Known Member
Mar 14, 2015
81
0
6
Iran , Tehran
cPanel Access Level
Root Administrator
hello

my problem is update cpanel

When I updated seen this error

Error: Nothing to do
[2016-03-06 18:47:04 +0330] checkyum version 22.3
[2016-03-06 18:47:05 +0330] E Sysup: Needed system RPMs were not installed: nscd
[2016-03-06 18:47:05 +0330] ***** FATAL: Cannot proceed. Needed system RPMs were not installed.
[2016-03-06 18:47:05 +0330] The Administrator will be notified to review this output when this script completes
=> Log closed Sun Mar 6 18:47:05 2016
[2016-03-06 18:47:05 +0330] 17% complete
[2016-03-06 18:47:05 +0330] E Running `/usr/local/cpanel/scripts/updatenow --upcp --log=/var/cpanel/updatelogs/update.1457277408.log --force` failed, exited with code 18 (signal = 0)
=> Log closed Sun Mar 6 18:47:06 2016

please help me for solve this problem

thanks
 

Jcats

Well-Known Member
PartnerNOC
May 25, 2011
807
158
168
New Jersey
cPanel Access Level
DataCenter Provider
You would need to post more of the log, can you do:

Code:
tail -50 /var/cpanel/updatelogs/update.1457277408.log
 

Motamedi

Well-Known Member
Mar 14, 2015
81
0
6
Iran , Tehran
cPanel Access Level
Root Administrator
i'm by this command update " /scripts/upcp --force "

and entered this commands Upgrade to Latest Version - Documentation - cPanel Documentation

but not solve my problem ...

When the update is still the same error

[2016-03-06 23:12:45 +0330] Error: Nothing to do
[2016-03-06 23:12:45 +0330] checkyum version 22.3
[2016-03-06 23:12:46 +0330] E Sysup: Needed system RPMs were not installed: nscd
[2016-03-06 23:12:46 +0330] ***** FATAL: Cannot proceed. Needed system RPMs were not installed.
[2016-03-06 23:12:46 +0330] The Administrator will be notified to review this output when this script completes
=> Log closed Sun Mar 6 23:12:46 2016
[2016-03-06 23:12:46 +0330] 17% complete
[2016-03-06 23:12:46 +0330] E Running `/usr/local/cpanel/scripts/updatenow --upcp --log=/var/cpanel/updatelogs/update.1457293355.log --force` failed, exited with code 18 (signal = 0)
=> Log closed Sun Mar 6 23:12:46 2016
 

Motamedi

Well-Known Member
Mar 14, 2015
81
0
6
Iran , Tehran
cPanel Access Level
Root Administrator
Previously, this process was carried out
But the problem is not resolved

  1. Open the /etc/yum.conf file with a text editor and remove the required package from the exclude line. For example:

    exclude=bind-chroot courier* dovecot* exim* filesystem httpd* mod_ssl* mydns* mysql* nsd* perl* php* proftpd* pure-ftpd* ruby* spamassassin* squirrelmail*
  2. Save your changes and rerun the update process.
 

Motamedi

Well-Known Member
Mar 14, 2015
81
0
6
Iran , Tehran
cPanel Access Level
Root Administrator
error log is :

[email protected] [/home]# tail -f /var/cpanel/updatelogs/update.1457293355.log
[2016-03-06 23:12:45 +0330] details on how to reproduce this problem.
[2016-03-06 23:12:45 +0330] Error: Nothing to do
[2016-03-06 23:12:45 +0330] checkyum version 22.3
[2016-03-06 23:12:46 +0330] E Sysup: Needed system RPMs were not installed: nscd
[2016-03-06 23:12:46 +0330] ***** FATAL: Cannot proceed. Needed system RPMs were not installed.
[2016-03-06 23:12:46 +0330] The Administrator will be notified to review this output when this script completes
=> Log closed Sun Mar 6 23:12:46 2016
[2016-03-06 23:12:46 +0330] 17% complete
[2016-03-06 23:12:46 +0330] E Running `/usr/local/cpanel/scripts/updatenow --upcp --log=/var/cpanel/updatelogs/update.1457293355.log --force` failed, exited with code 18 (signal = 0)
=> Log closed Sun Mar 6 23:12:46 2016
 

Jcats

Well-Known Member
PartnerNOC
May 25, 2011
807
158
168
New Jersey
cPanel Access Level
DataCenter Provider
You're still not showing enough of the log.

Code:
# tail -50 /var/cpanel/updatelogs/update.1457277408.log
Should show enough
 

Motamedi

Well-Known Member
Mar 14, 2015
81
0
6
Iran , Tehran
cPanel Access Level
Root Administrator
Sorry for the mistake

Code:
[email protected] [~]# tail -50 /var/cpanel/updatelogs/update.1457293355.log
[2016-03-06 23:12:38 +0330]  Detected version '11.50.5.0' from version file.
[2016-03-06 23:12:38 +0330]  Running version '11.52.4.0' of updatenow.
[2016-03-06 23:12:38 +0330]  --force passed on command line. Upgrade will disregard update config settings.
[2016-03-06 23:12:38 +0330]  Using mirror '94.75.231.77' for host 'httpupdate.cpanel.net'.
[2016-03-06 23:12:38 +0330]  Successfully verified signature for cpanel (key types: release).
[2016-03-06 23:12:38 +0330]  Target version set to '11.54.0.18'
[2016-03-06 23:12:38 +0330]  Target version set to '11.52.4.0'
[2016-03-06 23:12:38 +0330]  Upgrade requested to a version more than 1 LTS away. Will upgrade to next LTS first (11.52.4.0).
[2016-03-06 23:12:38 +0330]  Checking license
[2016-03-06 23:12:38 +0330]  License file check complete
[2016-03-06 23:12:38 +0330]  Checking that the RPM DB is OK...
[2016-03-06 23:12:38 +0330]  glibc-2.12-1.149.el6_6.9.x86_64
[2016-03-06 23:12:38 +0330]  OK: RPM DB is responding to queries
[2016-03-06 23:12:38 +0330]  Testing if rpm_is_working RPM is installed
[2016-03-06 23:12:38 +0330]  package rpm_is_working is not installed
[2016-03-06 23:12:38 +0330]  Testing if it's possible to install a simple RPM
[2016-03-06 23:12:38 +0330]  Preparing...  ##################################################
[2016-03-06 23:12:38 +0330]  rpm_is_working  ##################################################
[2016-03-06 23:12:39 +0330]  Switching to version '11.52.4.0' of updatenow to perform sync.
[2016-03-06 23:12:39 +0330]  checkyum version 22.3
[2016-03-06 23:12:40 +0330]  checkyum version 22.3
[2016-03-06 23:12:41 +0330]  Loaded plugins: fastestmirror, rhnplugin, security
[2016-03-06 23:12:44 +0330]  Profilename: server53.domain.net
[2016-03-06 23:12:44 +0330] E There was an error communicating with CLN.
[2016-03-06 23:12:44 +0330]  Setting up Install Process
[2016-03-06 23:12:44 +0330]  Loading mirror speeds from cached hostfile
[2016-03-06 23:12:44 +0330]  No package nscd available.
[2016-03-06 23:12:45 +0330] E Error: Nothing to do
[2016-03-06 23:12:45 +0330] E The system failed to execute yum with the arguments “-y -c /etc/yum.conf install nscd” because of an error: The “/usr/bin/yum” command (process 380629) reported error number 1 when it ended. : There was an error communicating with CLN.
[2016-03-06 23:12:45 +0330] CLN support will be disabled.
[2016-03-06 23:12:45 +0330] Error communicating with server. The message was:
[2016-03-06 23:12:45 +0330] Error Message:
[2016-03-06 23:12:45 +0330]  Please run rhn_register as root on this client
[2016-03-06 23:12:45 +0330] Error Class Code: 9
[2016-03-06 23:12:45 +0330] Error Class Info: Invalid System Credentials.
[2016-03-06 23:12:45 +0330] Explanation:
[2016-03-06 23:12:45 +0330]  An error has occurred while processing your request. If this problem
[2016-03-06 23:12:45 +0330]  persists please enter a bug report at helpdesk.cloudlinux.com.
[2016-03-06 23:12:45 +0330]  If you choose to submit the bug report, please be sure to include
[2016-03-06 23:12:45 +0330]  details of what you were trying to do when this error occurred and
[2016-03-06 23:12:45 +0330]  details on how to reproduce this problem.
[2016-03-06 23:12:45 +0330] Error: Nothing to do
[2016-03-06 23:12:45 +0330]  checkyum version 22.3
[2016-03-06 23:12:46 +0330] E Sysup: Needed system RPMs were not installed: nscd
[2016-03-06 23:12:46 +0330] ***** FATAL: Cannot proceed. Needed system RPMs were not installed.
[2016-03-06 23:12:46 +0330]  The Administrator will be notified to review this output when this script completes
=> Log closed Sun Mar  6 23:12:46 2016
[2016-03-06 23:12:46 +0330]  17% complete
[2016-03-06 23:12:46 +0330] E Running `/usr/local/cpanel/scripts/updatenow --upcp --log=/var/cpanel/updatelogs/update.1457293355.log --force` failed, exited with code 18 (signal = 0)
=> Log closed Sun Mar  6 23:12:46 2016
[email protected] [~]#
 
Last edited by a moderator:

Jcats

Well-Known Member
PartnerNOC
May 25, 2011
807
158
168
New Jersey
cPanel Access Level
DataCenter Provider
Do you have a valid CloudLinux license first of all?

Try doing:

Code:
# rhn_register
What does that give you?
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
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