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Problem with userfile in /var/cpanel/users/

Discussion in 'General Discussion' started by cinu, Aug 6, 2006.

  1. cinu

    cinu Member

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    Hi Support Team,

    We are experiencing problem with /var/cpanel/users/<userfile> in all our servers with Cpanel installed so that the account will not be prwesent in /etc/userdomains and /etc/trueuserdomains . When executing /scripts/updateuserdomains it shows that
    /var/cpanel/users/<userfile> is missing the DNS= entry. Please let us know why this keeps happening.

    Thanks,
    Cinu varughese,
    support@supportpro.com
     
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  2. chirpy

    chirpy Well-Known Member

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    If you want a response from cPanel you'll have to go through the support options of either creating a bugzilla entry if you can recreate the problem, or logging a ticket with cPanel through your cPanel license provider.
     
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