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Problem with welcome Email

Discussion in 'E-mail Discussion' started by David2569, Nov 18, 2007.

  1. David2569

    David2569 Registered

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    When i create an account, the email that the customer gets does not show nameserver2.. It shows both nameservers fine on the manual account creation page in whm. Below is what the email looks like. I have tried assigned my IP Addresses.. All the DNS is setup as far as i think. Any ideas on how i can fix this?

    +===================================+
    | New Account Info |
    +===================================+
    | Domain: technical-dave.com
    | Ip: 69.59.21.167 (n)
    | HasCgi: y
    | UserName: david
    | PassWord: ***********
    | CpanelMod: x
    | HomeRoot: /home
    | Quota: 5000 Meg
    | NameServer: ns1.technical-hosting.com <<<(Edit) <<< Where is nameserver2 ?
    | Contact Email: *********@technical-hosting.com
    | Package: Basic
    +===================================+
    Account was setup by: ***********
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    The user does not get an email, only the server admin.
     
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  3. ultrai

    ultrai Member

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    Yes, whatever email address you have loaded in the basic setup.
     
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  4. David2569

    David2569 Registered

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    Now I undertstand.

    I could do a pre-loaded email with just the the info like nameservers, username, etc and a welcome message and then forward it onto them.. Thanks for your help. This thread can now be closed.
     
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