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Problem with your webhosting account email

Discussion in 'E-mail Discussion' started by crazyaboutlinux, Sep 30, 2014.

  1. crazyaboutlinux

    crazyaboutlinux Well-Known Member

    Nov 3, 2007
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    We have received below can you guys advise

    -------- Original message --------
    From: cPanel <>
    Date:29/09/2014 6:38 PM (GMT+05:30)
    Subject: Problem with your webhosting account -
    Your webhosting account has been transmitting viruses to our servers and will be deactivated permanently if not resolved.
    You are urgently required to sanitize your webhosting account with Norton FTP Scanner; otherwise, your access to webhosting services will be deactivated
    Click here now to scan and sanitize your webhosting account
    Note that failure to sanitize your webhosting account immediately will lead to permanent deactivation without warning.
    We are very sorry for the inconveniences this might have caused you and we assure you that everything will return to normal as soon as you have sanitized your webhosting account.
    cPanel Admin 
    #1 crazyaboutlinux, Sep 30, 2014
    Last edited: Sep 30, 2014
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Apr 11, 2011
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    Root Administrator
    Hello :)

    The message you provided looks like a phishing attempt. cPanel as a company does not send emails to end users (website owners). Please be advised that communications in relation to your web hosting service will almost always come directly from your web hosting provider or server owner. You should not click on the URL in that email.

    Thank you.
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