MindServer

Well-Known Member
Mar 18, 2020
248
32
28
Spain
cPanel Access Level
Root Administrator
Hi friends,

Our servers have a very powerful hardware (high-end), however we've noticed that when a user zip or unzip a directory with many files (tens of thousands) sometimes it freezes.

This can have a solution?, you recommend us limit the maximum number of files that can ZIP/Unzip the users in cPanel?.

We have: WHM/cPanel + CloudLinux OS + LiteSpeed + Imunify360

Thank you very much. Have a nice day.
 

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
17,456
2,838
363
cPanel Access Level
Root Administrator
Hey there! Can you be a bit more specific as to what is happening? Are you saying the cPanel interface freezes or that the entire server locks up and needs to be rebooted?

If the issue is with the interface, I would expect there to be some additional details inside /usr/local/cpanel/logs/error_log when that happens. If it's the entire server, you may want to speak with your hosting provider to ensure there are no hardware issues.