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problema con backup ftp

Discussion in 'Discusión en Español' started by ralle, Sep 5, 2016.

  1. ralle

    ralle Registered

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    Hola a todos, les cuento mi problema, configure en whm el backup diario para todas las cuentas cpanel, estas se guardaran en un servidor ftp externo, actualmente tengo 4 cuentas, y el backup solo esta funcionando para 2 cuentas sin problema, y las otras 2 crea el archivo .tar.gz pero lo crea vacío, como lo muestra en la siguiente foto
    Screenshot_5.png
    a que se puede deber?, cabe señalar que los 2 con problemas son los mas pesados, primero pensé que el servidor ftp tenia algún tipo de restricción de tamaño o algo así, pero al copiar el archivo de forma manual por consola si lo copia sin problemas
    Screenshot_6.png
    de antemano muchas gracias :)
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Could you review the corresponding backup log in the /usr/local/cpanel/logs/cpbackup/ directory and let us know the output for the accounts that fail?

    Thank you.

    Translation:


    Hola,

    ¿Podría revisar el registro de copia de seguridad correspondiente en el directorio /usr/local/cpanel/logs/cpbackup/ directorio local y hacernos saber la salida de las cuentas que no?

    Gracias.
     
  3. ralle

    ralle Registered

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    Acá hay parte del log, es la parte de la cuenta que falla.

    Code:
    [2016-09-05 02:16:06 -0300] info [backup] Calling pkgacct under cpuwatch to backup user “nanoworldcl”
    [2016-09-05 02:16:09 -0300] pkgacct started.
    [2016-09-05 02:16:09 -0300] pkgacct version 10 - user : nanoworldcl - tarball: 1 - target mysql : default - split: 0 - incremental: 0 - homedir: 1 - mailman: 1 - backup: 1 - archive version: 3 - running with uid 0
    [2016-09-05 02:16:09 -0300] pkgacct using '/usr/local/cpanel/3rdparty/bin/pigz -6 --processes 1 --blocksize 128 --rsyncable' to compress archives
    [2016-09-05 02:16:10 -0300] pkgacct working dir : /backup/cpbackup/daily/2016-09-05/accounts/nanoworldcl
    [2016-09-05 02:16:10 -0300] Copying Reseller Config...[2016-09-05 02:16:10 -0300] Done
    [2016-09-05 02:16:10 -0300] Copying Suspension Info (if needed)...[2016-09-05 02:16:10 -0300] Done
    [2016-09-05 02:16:10 -0300] Copying SSL certificates, CSRs, and keys...[2016-09-05 02:16:10 -0300] Done
    [2016-09-05 02:16:10 -0300] Storing SSL domain......[2016-09-05 02:16:10 -0300] Done
    [2016-09-05 02:16:10 -0300] Copying Domain Keys....[2016-09-05 02:16:10 -0300] Done
    [2016-09-05 02:16:10 -0300] Copying Counter Data....[2016-09-05 02:16:10 -0300] Done
    [2016-09-05 02:16:10 -0300] Copying Bandwidth Data....Summary databases … done!
    [2016-09-05 02:16:11 -0300] Done
    [2016-09-05 02:16:11 -0300] Copying Dns Zones....cpuwatch (Mon Sep  5 02:16:11 2016): System load is currently 1.83; waiting for it to go down to 1.75 to continue …
    cpuwatch (Mon Sep  5 02:16:42 2016): System load is currently 1.16, which is below the threshold of 1.75. Continuing …
    ...nanoworld.cl...[2016-09-05 02:16:42 -0300] Done
    [2016-09-05 02:16:42 -0300] Copying Mail files....[2016-09-05 02:16:42 -0300] Done
    [2016-09-05 02:16:42 -0300] Copying proftpd file....[2016-09-05 02:16:42 -0300] Done
    [2016-09-05 02:16:42 -0300] Copying www logs.......log file sizes [8318 byte(s)]......nanoworld.cl......nanoworld.cl-bytes_log...[2016-09-05 02:16:42 -0300] Done
    [2016-09-05 02:16:42 -0300] Copy userdata...[2016-09-05 02:16:42 -0300] Done
    [2016-09-05 02:16:42 -0300] Copy custom virtualhost templates...[2016-09-05 02:16:42 -0300] Done
    [2016-09-05 02:16:42 -0300] Copying mailman lists and archives....[2016-09-05 02:16:42 -0300] Done copying mailman lists and archives.
    [2016-09-05 02:16:42 -0300] Copying homedir.............
    .........
    .........
    [2016-09-05 02:16:52 -0300] Done
    [2016-09-05 02:16:52 -0300] Calculating nobody files............
    [2016-09-05 02:16:52 -0300] Done
    [2016-09-05 02:16:52 -0300] Performing “Postgresql” component....
    [2016-09-05 02:16:53 -0300] Completed “Postgresql” component.
    [2016-09-05 02:16:53 -0300] Performing “Mysql” component....
    Load watching suspended due to SIGUSR1
    [2016-09-05 02:16:53 -0300] Determining mysql dbs...[2016-09-05 02:16:56 -0300] ...mysqldump version: 5.6.31...[2016-09-05 02:16:56 -0300] ...mysql version: 5.6...[2016-09-05 02:16:56 -0300] Saving mysql privs...[2016-09-05 02:16:56 -03$
    [2016-09-05 02:16:56 -0300] ...Done
    [2016-09-05 02:16:56 -0300] Storing mysql dbs............
    nanoworl_wpdb[2016-09-05 02:16:57 -0300] (1472438 bytes)
    [2016-09-05 02:16:57 -0300] ...Done
    Load watching resumed due to SIGUSR2
    [2016-09-05 02:16:57 -0300] Completed “Mysql” component.
    [2016-09-05 02:16:57 -0300] Copying cpuser file.......[2016-09-05 02:16:57 -0300] Done
    [2016-09-05 02:16:57 -0300] Copying crontab file.......[2016-09-05 02:16:57 -0300] Done
    [2016-09-05 02:16:57 -0300] Performing “Quota” component....
    [2016-09-05 02:16:57 -0300] Completed “Quota” component.
    [2016-09-05 02:16:57 -0300] Performing “Integration” component....
    [2016-09-05 02:16:58 -0300] Completed “Integration” component.
    [2016-09-05 02:16:58 -0300] Performing “AuthnLinks” component....
    [2016-09-05 02:17:01 -0300] Completed “AuthnLinks” component.
    [2016-09-05 02:17:01 -0300] Storing Subdomains....
    [2016-09-05 02:17:01 -0300] Done
    [2016-09-05 02:17:01 -0300] Storing Parked Domains....
    [2016-09-05 02:17:01 -0300] Done
    [2016-09-05 02:17:01 -0300] Storing Addon Domains....
    [2016-09-05 02:17:01 -0300] Copying password.......[2016-09-05 02:17:01 -0300] Done
    [2016-09-05 02:17:01 -0300] Copying shell.......[2016-09-05 02:17:01 -0300] Done
    [2016-09-05 02:17:01 -0300] Creating Archive ....................................................................................
    ................................................................................
    ................................................................................
    ................................................................................
    ................................................................................
    ................................................................................
    ................................................................................
    ................................................................................
    ................................................................................
    ....................cpuwatch (Mon Sep  5 02:18:16 2016): System load is currently 1.91; waiting for it to go down to 1.75 to continue …
    cpuwatch (Mon Sep  5 02:18:51 2016): System load is currently 1.74, which is below the threshold of 1.75. Continuing …
    ..........
    [2016-09-05 02:18:54 -0300] Done
    [2016-09-05 02:18:54 -0300] pkgacctfile is: /backup/cpbackup/daily/2016-09-05/accounts/nanoworldcl.tar.gz
    [2016-09-05 02:18:54 -0300]
    [2016-09-05 02:18:54 -0300] size is: 647294474
    [2016-09-05 02:18:54 -0300]
    [2016-09-05 02:18:54 -0300] homesize is: 762793984
    [2016-09-05 02:18:54 -0300]
    [2016-09-05 02:18:54 -0300] homefiles is: 1618
    [2016-09-05 02:18:54 -0300] pkgacct completed
    [2016-09-05 02:18:54 -0300] info [backup] Queuing daily backup copy for transport
    [2016-09-05 02:18:54 -0300] info [backup] Queuing transport of file: /backup/cpbackup/daily/2016-09-05/accounts/nanoworldcl.tar.gz
    [2016-09-05 02:19:18 -0300] info [backup] Queuing prune operation for remote destination daily backups
    [2016-09-05 02:19:18 -0300] info [backup] Queuing transport reporter
    [2016-09-05 02:19:18 -0300] info [backup] Completed at Mon Sep  5 02:19:18 2016
    [2016-09-05 02:19:18 -0300] info [backup] Final state is Backup::Success (0)
    [2016-09-05 02:19:20 -0300] info [backup] Sent Backup::Success notification.
    
     
    #3 ralle, Sep 6, 2016
    Last edited by a moderator: Sep 6, 2016
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    The backup generation looks to have completed successfully. You can review the following log file to see if there was an issue with the transport to the remote destination:

    /usr/local/cpanel/logs/cpbackup_transporter.log

    Thank you.

    Translation:


    La generación de copia de seguridad se ve que ha completado con éxito. Puede revisar el archivo de registro para ver si había un problema con el transporte hasta el destino remoto:

    /usr/local/cpanel/logs/cpbackup_transporter.log

    Gracias.
     
  5. ralle

    ralle Registered

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    Al parecer da error de TimeOut, pero ¿por que se copian siempre las mismas 2 cuentas? esto ha ocurrido en los 5 backup que se han realizado hasta el momento.

    Screenshot_1.png

    [2016-09-05 02:15:13 -0300] info [cpbackup_transporter] Initializing log file
    [2016-09-05 02:15:13 -0300] info [cpbackup_transporter] cPanel Backup Transporter Queue Daemon started.
    [2016-09-05 02:15:13 -0300] info [cpbackup_transporter] cpbackup_transporter - started
    [2016-09-05 02:15:14 -0300] info [cpbackup_transporter] cpbackup_transporter - Checking queue for tasks
    [2016-09-05 02:15:14 -0300] info [cpbackup_transporter] cpbackup_transporter - Processing next task
    [2016-09-05 02:15:16 -0300] info [cpbackup_transporter] Starting a "copy" operation on the "ftp" destination ID "ui8XPEsOtwhFir7U7pCZi110".
    [2016-09-05 02:15:16 -0300] info [cpbackup_transporter] Base path for destination is /home/respaldoftp/backup
    [2016-09-05 02:15:16 -0300] info [cpbackup_transporter] Upload attempt #1 starting for /backup/cpbackup/daily/2016-09-05/accounts/telcomcl.tar.gz to /home/respaldoftp/backup/2016-09-05/telcomcl.tar.gz for destination: ftp
    [2016-09-05 02:28:21 -0300] warn [cpbackup_transporter] Upload attempt failed: [Net::FTP] Timeout at /usr/local/cpanel/Cpanel/LoggerAdapter.pm line 27.
    Cpanel::LoggerAdapter::warn(Cpanel::LoggerAdapter=HASH(0x1b2d838), "Upload attempt failed: [Net::FTP] Timeout") called at /usr/local/cpanel/Cpanel/Backup/Queue.pm line 494
    Cpanel::Backup::Queue::transport_backup::attempt_to_upload_file(Cpanel::Backup::Queue::transport_backup=HASH(0x1e3cd40), Cpanel::Transport::Files::FTP=HASH(0x27e8068), "/backup/cpbackup/daily/2016-09-05/accounts/telcomcl.tar.gz"$
    Cpanel::Backup::Queue::transport_backup::process_task(Cpanel::Backup::Queue::transport_backup=HASH(0x1e3cd40), cPanel::TaskQueue::Task=HASH(0x28268b0), Cpanel::LoggerAdapter=HASH(0x1b2d838)) called at /usr/local/cpanel/3rdparty/$
    eval {...} called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/cPanel/TaskQueue.pm line 588
    cPanel::TaskQueue::__ANON__() called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/cPanel/StateFile.pm line 238
    eval {...} called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/cPanel/StateFile.pm line 238
    cPanel::StateFile::Guard::call_unlocked(cPanel::StateFile::Guard=HASH(0x2829118), CODE(0x28146d0)) called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/cPanel/TaskQueue.pm line 593
    cPanel::TaskQueue::process_next_task(cPanel::TaskQueue=HASH(0x27ed658)) called at /usr/local/cpanel/bin/cpbackup_transporter line 150
    eval {...} called at /usr/local/cpanel/bin/cpbackup_transporter line 148
    [2016-09-05 02:28:22 -0300] info [cpbackup_transporter] Upload attempt #2 starting for /backup/cpbackup/daily/2016-09-05/accounts/telcomcl.tar.gz to /home/respaldoftp/backup/2016-09-05/telcomcl.tar.gz for destination: ftp
    [2016-09-05 02:30:22 -0300] warn [cpbackup_transporter] Upload attempt failed: Failed to establish connection.
    at /usr/local/cpanel/Cpanel/LoggerAdapter.pm line 27.
    Cpanel::LoggerAdapter::warn(Cpanel::LoggerAdapter=HASH(0x1b2d838), "Upload attempt failed: Failed to establish connection.\x{a}") called at /usr/local/cpanel/Cpanel/Backup/Queue.pm line 494
    Cpanel::Backup::Queue::transport_backup::attempt_to_upload_file(Cpanel::Backup::Queue::transport_backup=HASH(0x1e3cd40), Cpanel::Transport::Files::FTP=HASH(0x27e8068), "/backup/cpbackup/daily/2016-09-05/accounts/telcomcl.tar.gz"$
    Cpanel::Backup::Queue::transport_backup::process_task(Cpanel::Backup::Queue::transport_backup=HASH(0x1e3cd40), cPanel::TaskQueue::Task=HASH(0x28268b0), Cpanel::LoggerAdapter=HASH(0x1b2d838)) called at /usr/local/cpanel/3rdparty/$
    eval {...} called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/cPanel/TaskQueue.pm line 588
    cPanel::TaskQueue::__ANON__() called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/cPanel/StateFile.pm line 238
    eval {...} called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/cPanel/StateFile.pm line 238
    cPanel::StateFile::Guard::call_unlocked(cPanel::StateFile::Guard=HASH(0x2829118), CODE(0x28146d0)) called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/cPanel/TaskQueue.pm line 593
    cPanel::TaskQueue::process_next_task(cPanel::TaskQueue=HASH(0x27ed658)) called at /usr/local/cpanel/bin/cpbackup_transporter line 150
    eval {...} called at /usr/local/cpanel/bin/cpbackup_transporter line 148
    [2016-09-05 02:30:22 -0300] info [cpbackup_transporter] Upload attempt #3 starting for /backup/cpbackup/daily/2016-09-05/accounts/telcomcl.tar.gz to /home/respaldoftp/backup/2016-09-05/telcomcl.tar.gz for destination: ftp
    [2016-09-05 02:32:22 -0300] warn [cpbackup_transporter] Upload attempt failed: Failed to establish connection.
    at /usr/local/cpanel/Cpanel/LoggerAdapter.pm line 27.
    Cpanel::LoggerAdapter::warn(Cpanel::LoggerAdapter=HASH(0x1b2d838), "Upload attempt failed: Failed to establish connection.\x{a}") called at /usr/local/cpanel/Cpanel/Backup/Queue.pm line 494
    Cpanel::Backup::Queue::transport_backup::attempt_to_upload_file(Cpanel::Backup::Queue::transport_backup=HASH(0x1e3cd40), Cpanel::Transport::Files::FTP=HASH(0x27e8068), "/backup/cpbackup/daily/2016-09-05/accounts/telcomcl.tar.gz"$
    Cpanel::Backup::Queue::transport_backup::process_task(Cpanel::Backup::Queue::transport_backup=HASH(0x1e3cd40), cPanel::TaskQueue::Task=HASH(0x28268b0), Cpanel::LoggerAdapter=HASH(0x1b2d838)) called at /usr/local/cpanel/3rdparty/$
    eval {...} called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/cPanel/TaskQueue.pm line 588
    cPanel::TaskQueue::__ANON__() called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/cPanel/StateFile.pm line 238
    eval {...} called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/cPanel/StateFile.pm line 238
    cPanel::StateFile::Guard::call_unlocked(cPanel::StateFile::Guard=HASH(0x2829118), CODE(0x28146d0)) called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/cPanel/TaskQueue.pm line 593
    cPanel::TaskQueue::process_next_task(cPanel::TaskQueue=HASH(0x27ed658)) called at /usr/local/cpanel/bin/cpbackup_transporter line 150
    eval {...} called at /usr/local/cpanel/bin/cpbackup_transporter line 148
    [2016-09-05 02:32:22 -0300] info [cpbackup_transporter] cpbackup_transporter - Checking queue for tasks
    [2016-09-05 02:32:22 -0300] info [cpbackup_transporter] cpbackup_transporter - Processing next task
    [2016-09-05 02:32:23 -0300] info [cpbackup_transporter] Starting a "copy" operation on the "ftp" destination ID "ui8XPEsOtwhFir7U7pCZi110".
    [2016-09-05 02:32:23 -0300] info [cpbackup_transporter] Base path for destination is /home/respaldoftp/backup
    [2016-09-05 02:32:23 -0300] info [cpbackup_transporter] Upload attempt #1 starting for /backup/cpbackup/daily/2016-09-05/accounts/nineplatescl.tar.gz to /home/respaldoftp/backup/2016-09-05/nineplatescl.tar.gz for destination: ftp
    [2016-09-05 02:32:23 -0300] info [cpbackup_transporter] cpbackup_transporter - Checking queue for tasks
    [2016-09-05 02:32:23 -0300] info [cpbackup_transporter] cpbackup_transporter - Processing next task
    [2016-09-05 02:32:24 -0300] info [cpbackup_transporter] Starting a "copy" operation on the "ftp" destination ID "ui8XPEsOtwhFir7U7pCZi110".
    [2016-09-05 02:32:24 -0300] info [cpbackup_transporter] Base path for destination is /home/respaldoftp/backup
    [2016-09-05 02:32:24 -0300] info [cpbackup_transporter] Upload attempt #1 starting for /backup/cpbackup/daily/2016-09-05/accounts/nanoworldcl.tar.gz to /home/respaldoftp/backup/2016-09-05/nanoworldcl.tar.gz for destination: ftp
    [2016-09-05 02:52:15 -0300] warn [cpbackup_transporter] Upload attempt failed: [Net::FTP] Timeout at /usr/local/cpanel/Cpanel/LoggerAdapter.pm line 27.
    Cpanel::LoggerAdapter::warn(Cpanel::LoggerAdapter=HASH(0x1b2d838), "Upload attempt failed: [Net::FTP] Timeout") called at /usr/local/cpanel/Cpanel/Backup/Queue.pm line 494
    Cpanel::Backup::Queue::transport_backup::attempt_to_upload_file(Cpanel::Backup::Queue::transport_backup=HASH(0x1e3cd40), Cpanel::Transport::Files::FTP=HASH(0x311c7f0), "/backup/cpbackup/daily/2016-09-05/accounts/nanoworldcl.tar.$
    Cpanel::Backup::Queue::transport_backup::process_task(Cpanel::Backup::Queue::transport_backup=HASH(0x1e3cd40), cPanel::TaskQueue::Task=HASH(0x2fd4328), Cpanel::LoggerAdapter=HASH(0x1b2d838)) called at /usr/local/cpanel/3rdparty/$
    eval {...} called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/cPanel/TaskQueue.pm line 588
    cPanel::TaskQueue::__ANON__() called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/cPanel/StateFile.pm line 238
    eval {...} called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/cPanel/StateFile.pm line 238
    cPanel::StateFile::Guard::call_unlocked(cPanel::StateFile::Guard=HASH(0x2e8d770), CODE(0x2826178)) called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/cPanel/TaskQueue.pm line 593
    cPanel::TaskQueue::process_next_task(cPanel::TaskQueue=HASH(0x27ed658)) called at /usr/local/cpanel/bin/cpbackup_transporter line 150
    eval {...} called at /usr/local/cpanel/bin/cpbackup_transporter line 148
    [2016-09-05 02:52:15 -0300] info [cpbackup_transporter] Upload attempt #2 starting for /backup/cpbackup/daily/2016-09-05/accounts/nanoworldcl.tar.gz to /home/respaldoftp/backup/2016-09-05/nanoworldcl.tar.gz for destination: ftp
    [2016-09-05 02:54:15 -0300] warn [cpbackup_transporter] Upload attempt failed: Failed to establish connection.
    at /usr/local/cpanel/Cpanel/LoggerAdapter.pm line 27.
    Cpanel::LoggerAdapter::warn(Cpanel::LoggerAdapter=HASH(0x1b2d838), "Upload attempt failed: Failed to establish connection.\x{a}") called at /usr/local/cpanel/Cpanel/Backup/Queue.pm line 494
    Cpanel::Backup::Queue::transport_backup::attempt_to_upload_file(Cpanel::Backup::Queue::transport_backup=HASH(0x1e3cd40), Cpanel::Transport::Files::FTP=HASH(0x311c7f0), "/backup/cpbackup/daily/2016-09-05/accounts/nanoworldcl.tar.$
    Cpanel::Backup::Queue::transport_backup::process_task(Cpanel::Backup::Queue::transport_backup=HASH(0x1e3cd40), cPanel::TaskQueue::Task=HASH(0x2fd4328), Cpanel::LoggerAdapter=HASH(0x1b2d838)) called at /usr/local/cpanel/3rdparty/$
    eval {...} called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/cPanel/TaskQueue.pm line 588
    cPanel::TaskQueue::__ANON__() called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/cPanel/StateFile.pm line 238
    eval {...} called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/cPanel/StateFile.pm line 238
    cPanel::StateFile::Guard::call_unlocked(cPanel::StateFile::Guard=HASH(0x2e8d770), CODE(0x2826178)) called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/cPanel/TaskQueue.pm line 593
    cPanel::TaskQueue::process_next_task(cPanel::TaskQueue=HASH(0x27ed658)) called at /usr/local/cpanel/bin/cpbackup_transporter line 150
    eval {...} called at /usr/local/cpanel/bin/cpbackup_transporter line 148
    [2016-09-05 02:54:15 -0300] info [cpbackup_transporter] Upload attempt #3 starting for /backup/cpbackup/daily/2016-09-05/accounts/nanoworldcl.tar.gz to /home/respaldoftp/backup/2016-09-05/nanoworldcl.tar.gz for destination: ftp
    [2016-09-05 02:56:15 -0300] warn [cpbackup_transporter] Upload attempt failed: Failed to establish connection.
    at /usr/local/cpanel/Cpanel/LoggerAdapter.pm line 27.
    Cpanel::LoggerAdapter::warn(Cpanel::LoggerAdapter=HASH(0x1b2d838), "Upload attempt failed: Failed to establish connection.\x{a}") called at /usr/local/cpanel/Cpanel/Backup/Queue.pm line 494
    Cpanel::Backup::Queue::transport_backup::attempt_to_upload_file(Cpanel::Backup::Queue::transport_backup=HASH(0x1e3cd40), Cpanel::Transport::Files::FTP=HASH(0x311c7f0), "/backup/cpbackup/daily/2016-09-05/accounts/nanoworldcl.tar.$
    Cpanel::Backup::Queue::transport_backup::process_task(Cpanel::Backup::Queue::transport_backup=HASH(0x1e3cd40), cPanel::TaskQueue::Task=HASH(0x2fd4328), Cpanel::LoggerAdapter=HASH(0x1b2d838)) called at /usr/local/cpanel/3rdparty/$
    eval {...} called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/cPanel/TaskQueue.pm line 588
    cPanel::TaskQueue::__ANON__() called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/cPanel/StateFile.pm line 238
    eval {...} called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/cPanel/StateFile.pm line 238
    cPanel::StateFile::Guard::call_unlocked(cPanel::StateFile::Guard=HASH(0x2e8d770), CODE(0x2826178)) called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/cPanel/TaskQueue.pm line 593
    cPanel::TaskQueue::process_next_task(cPanel::TaskQueue=HASH(0x27ed658)) called at /usr/local/cpanel/bin/cpbackup_transporter line 150
    eval {...} called at /usr/local/cpanel/bin/cpbackup_transporter line 148
    [2016-09-05 02:56:16 -0300] info [cpbackup_transporter] cpbackup_transporter - Checking queue for tasks
    [2016-09-05 02:56:16 -0300] info [cpbackup_transporter] cpbackup_transporter - Processing next task
    [2016-09-05 02:56:16 -0300] info [cpbackup_transporter] Starting a "prune" operation on the "ftp" destination ID "ui8XPEsOtwhFir7U7pCZi110".
    [2016-09-05 02:56:16 -0300] info [cpbackup_transporter] Base path for destination is /home/respaldoftp/backup
    [2016-09-05 02:56:16 -0300] info [cpbackup_transporter] cpbackup_transporter - Checking queue for tasks
    [2016-09-05 02:56:16 -0300] info [cpbackup_transporter] cpbackup_transporter - Processing next task
    [2016-09-05 02:56:19 -0300] info [cpbackup_transporter] cpbackup_transporter - Checking queue for tasks
    [2016-09-05 02:56:19 -0300] info [cpbackup_transporter] cpbackup_transporter - Exiting - the queue has been emptied; no more work to do
    [2016-09-05 02:56:19 -0300] info [cpbackup_transporter] cPanel Backup Transporter Queue Daemon is being stopped.
     
  6. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
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    Hello,

    It looks like the upload attempt to the remote destination is timing out. You can adjust the following option in "WHM >> Backup Configuration" to allow more time for uploads:

    Maximum destination timeout in seconds

    In addition, you can adjust the "Timeout" value for the specific remote destination by editing the destination in "WHM >> Backup Configuration". Documentation on these settings is available at:

    Backup Configuration - Documentation - cPanel Documentation

    Thank you.

    Translation:

    Hola,

    Parece que el intento de subida para el destino remoto está midiendo el tiempo hacia fuera. Se puede ajustar la siguiente opción en "WHM >> Configuración de copia de seguridad" para permitir más tiempo para la carga:

    tiempo de espera máximo de destino en segundo

    Además, se puede ajustar el valor de "Tiempo de espera" para el destino remoto específico editando el destino en "WHM >> Configuración de copia de seguridad". La documentación acerca de estas opciones está disponible en:

    Backup Configuration - Documentation - cPanel Documentation

    Gracias.
     
  7. ralle

    ralle Registered

    Joined:
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    Muchas gracias, ya le dí mas tiempo de espera, ahora veré que tal y te comento como me fue :)
     
  8. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
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    Root Administrator
    Hello,

    I'm happy to see the issue is now resolved. Thank you for updating us with the outcome.

    Translation:

    Hola,

    Estoy feliz de ver el problema ya se ha resuelto. Gracias por la actualización con el resultado que usted.
     
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