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Problemas apuntando un dominio

Discussion in 'Discusión en Español' started by davidcorderoros, Nov 26, 2013.

  1. davidcorderoros

    davidcorderoros Registered

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    Buenas a todos:

    Llevo varios dias con un problemita estoy tratando de apuntar un dominio en el cpanel del hosting pero al momento de agregarlo este me dice que ya fue agregado por otro usuario y que debe de quitarse la zona DNS para poder utilizarlo, ya revice y no hay agregado este dominio, que pudiera ser????

    saludos
    David Cordero Rosales
    webdesigncuba.net
     
  2. nibb

    nibb Well-Known Member

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    Verifica bajo los registros DNS que no existe ninguna zona DNS para el dominio.
     
  3. davidcorderoros

    davidcorderoros Registered

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    ya revise y no encuentro ninguna zona apuntando a ese dominio, lo que paso fue que al borrar la cuenta parece que deje activa la zona esta, sabes como se pueda borrar???
     
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello :)

    It's shows your access level as "Reseller". I suggest contacting your web hosting provider because it's possible this domain name is added under another reseller or as "root". Your hosting provider should be able to resolve the issue.

    Thank you.

    Translation:

    Hola :)

    Se muestra el nivel de acceso como "distribuidor". Le sugiero ponerse en contacto con su proveedor de alojamiento web, ya que es posible que este nombre de dominio se agrega en otro revendedor o como "root". Su proveedor de hosting debe ser capaz de resolver el problema.

    Gracias.
     
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