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Problemas con Subdominio

Discussion in 'Discusión en Español' started by Elayne, May 6, 2019.

  1. Elayne

    Elayne Registered

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    Hola he creado un subdominio y le he asiganado una carpeta dentro de /public_html/nuevaweb pero cuando abro el sudominio en https://nuevaweb.example.com/ me arroja error DNS_PROBE_FINISHED_NXDOMAIN y si intento de esta manera https://www.example.com/nuevaweb me dice error 404

    Que puedo hacer? Revise las zonas del dominio principal y ya tiene configurado registro A para nuevaweb.example.com

    Por favor ayuda!!
     
    #1 Elayne, May 6, 2019
    Last edited by a moderator: May 6, 2019
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello @Elayne,

    This typically happens when you have not updated the name servers for your domain at it's domain registrar. Your hosting provider should have sent you the name servers to use. I recommend contacting your hosting provider for assistance if you are unsure which name servers to add at your domain registrar.

    Thank you.

    Translation:

    Hola @Elayne,

    Esto ocurre normalmente cuando no ha actualizado los servidores de nombres para su dominio en su registro de dominios. Su proveedor de alojamiento debería haberle enviado los servidores de nombres para usar. Recomiendo contactar a su proveedor de alojamiento para obtener ayuda si no está seguro de qué servidores de nombres agregar a su registrador de dominio.

    Gracias.
     
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