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Problemas en el Fileman::fullbackup

Discussion in 'Discusión en Español' started by Cristhian, Mar 8, 2018.

  1. Cristhian

    Cristhian Member

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    Hola a todos;

    Estoy tratando de generar una copia de seguridad completa desde el cpanel y enviarlo mediante FTP remoto a otro servidor pero me genera el siguiente error:

    No se puede crear la copia de seguridad
    Fileman::fullbackup failed: Can't call method "login" on an undefined value

    Gracias de antemano.
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Twitter:
    Hello,

    Could you let us know of any output to /usr/local/cpanel/logs/error_log when this happens?

    Thank you.

    Translation:

    Hola,

    ¿Podría informarnos de cualquier salida a /usr/local/cpanel/logs/error_log cuando esto ocurra?

    Gracias.
     
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  3. Cristhian

    Cristhian Member

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    Hola;

    Si efectivamente cuando revisé mostraba un error con el tema aqui detalado en la parte inferior, disculpas por no enviar el log:oops:.

    eval {...} called at /usr/local/cpanel/3rdparty/perl/526/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 327
    Template::Context::process(Template::Context=HASH(0x2bddbb8), Template::Document=HASH(0x2c63c38)) called at /usr/local/cpanel/3rdparty/perl/526/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Service.pm line 94
    eval {...} called at /usr/local/cpanel/3rdparty/perl/526/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Service.pm line 91
    Template::Service::process(Template::Service=HASH(0x2bdd780), "/usr/local/cpanel/base/frontend/paper_lantern/backup/wizard-d"..., HASH(0x2bd18a0)) called at /usr/local/cpanel/3rdparty/perl/526/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template.pm line 64
    Template::process(Template=HASH(0x2bdd3e0), "/usr/local/cpanel/base/frontend/paper_lantern/backup/wizard-d"..., HASH(0x2bd18a0), SCALAR(0x17ea208)) called at /usr/local/cpanel/Cpanel/Template.pm line 524
    Cpanel::Template::process_template("cpanel", HASH(0x2bd18a0), HASH(0x180a248)) called at cpanel.pl line 1025
    cpanel::cpanel::cptt_exectag("/usr/local/cpanel/base/frontend/paper_lantern/backup/wizard-d"..., 1) called at cpanel.pl line 4564
    cpanel::cpanel::run_standard_mode() called at cpanel.pl line 858
    cpanel::cpanel::script("cpanel::cpanel", "./frontend/paper_lantern/backup/wizard-dofullbackup.html.tt") called at cpanel.pl line 273
    warn [cpanel] Can't call method "login" on an undefined value
     
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Twitter:
    Hello,

    Could you open a support ticket using the link in my signature so we can take a closer look?

    Thank you.

    Translation:

    Hola,

    ¿Podrías abrir un ticket de soporte usando el enlace en mi firma para que podamos echar un vistazo más de cerca?

    Gracias.
     
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