Powermidia.net

Registered
Jun 12, 2007
2
0
51
Problemas FTP

Problems with access FTP of our bills.
We accomplished restart in the sever FTP .
we got the access FTP.
However there are now problems with relationship to the user and password.
We tried to alter the passwords but we didn't obtain success.
I await a solution.
thank you.

below summary of the error messages.

Welcome to Core FTP, release ver 1.3c, build 1447.4 (U) -- ?? 2003-2006
WinSock 2.0
Mem -- 514,480 KB, Virt -- 2,097,024 KB
Started on Tuesday June 12, 2007 at 13:23:PM
Resolving hoteldonfrancesco.com.br...
Connect socket #944 to 67.19.137.178, port 21...
220---------- Welcome to Pure-FTPd [TLS] ----------
220-You are user number 1 of 50 allowed.
220-Local time is now 13:26. Server port: 21.
220-This is a private system - No anonymous login
220-IPv6 connections are also welcome on this server.
220---------- Welcome to Pure-FTPd [TLS] ----------
USER don
331 User don OK. Password required
PASS **********
530 Login authentication failed
 

mguindon10

Active Member
Aug 23, 2005
27
0
151
Detroit, MI.
When you changed the password for that account did it actually give you confirmation that it synced the ftp password? If it did then have you tried deleting the user and recreating them?

Also as a last resort some people have switched the ftp server software to proftp, then back to pureftp and it fixed the issue.
 

vagsoftware

Active Member
Oct 20, 2006
27
0
151
Wassup,

Shortly, 530 means user is not correct and you must connect with [email protected] and pass, if the ftp account is a virtual one. Second, you must be sure that it is the correct pass. Change it again. Remember that virtual accounts doesn't have real user, but the owner of the cpanel account, which has itself a ftp account with user and pass without domain! So, try to connect also with the cpanel account on ftp. I'm not sure that what I tell you is the solution, but believe me ftp server is a simple, very easy to configure server :) It is very hard to think that ftp password file is broken.

Respekt.
 

grayloon

Well-Known Member
Oct 31, 2007
121
4
68
Evansville, IN
cPanel Access Level
Root Administrator
Twitter
I'm having a similar problem as the original poster:
I can log in with the system account created by cPanel, but none of the FTP accounts I'm setting up are working. I'm using [email protected] with a very simple password.

Code:
root# ftp 1.2.3.4
Connected to 1.2.3.4.
220 Hello.
Name (1.2.3.4:me): [email protected]
331 Please specify the password.
Password:
530 Login incorrect.
ftp: Login failed.
 

geekeffect

Member
Nov 25, 2006
20
0
151
If cPanel causes support emails, IM's, and phone calls on all levels except bleeding edge, then bleeding edge is well worth the risk.

just glad they got it taken care of :)