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Problems after renewing cPanel

Discussion in 'General Discussion' started by Nickbbeezy, Jul 13, 2014.

  1. Nickbbeezy

    Nickbbeezy Registered

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    I'm having issues with my web server after my cPanel licensed expired and was renewed. For instance, "http://192.99.xx.xx/" doesn't seem to resolve correctly. It should point to the index for the only user I have created at the moment but instead it points to "/usr/local/apache/htdocs/index.html". I have a domain name that's pointed "http://192.99.xx.xx/" but it's actually serving the index file for the user I mentioned earlier (http://domain.com)".

    I'm also unable to access WHM & cPanel on ports 2083 & 2087, the connection just resets for some reason. All of this was working perfectly fine before I renewed the services. Even while it was expired it was serving the pages correctly.

    I've tried rebooting the server, restart services, rebuilding apache, etc but nothing seems to be working. Any help on what could be causing this and how to fix it?
     
    #1 Nickbbeezy, Jul 13, 2014
    Last edited by a moderator: Jul 13, 2014
  2. Nickbbeezy

    Nickbbeezy Registered

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    Update:

    I managed to fix the IP not pointing to the same location as the domain by editing the httpd.conf file so that seems to be fixed now, still not sure why that even changed though.

    The only problem I have no is ports 2087 and 2083 not working so I can access WHM/cPanel
     
  3. Infopro

    Infopro cPanel Sr. Product Evangelist
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    You might check to see if those ports are open in your firewall settings.
     
  4. Nickbbeezy

    Nickbbeezy Registered

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    Was able to successfully telnet both of those ports
     
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