Problems creating mail accounts

Belaird

Well-Known Member
Jun 24, 2004
59
0
156
Recently I notice that when I go to create a mail account the the script goes into lala land and never completes.
If I stop the browser load or change screens, the email account looks to be created, but now I have this entry at the bottom of my list of mail accounts, and it cannot be deleted.

undefined NaN / undefined MB
NaN

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cPanelTristan

Quality Assurance Analyst
Staff member
Oct 2, 2010
7,607
40
248
somewhere over the rainbow
cPanel Access Level
Root Administrator
Hello Belaird,

Are you using a theme that is customized and not x3 theme? If so, can you please change to x3 theme or a non-customized theme and re-try creating email accounts?

Otherwise, please try a forced cPanel update on your machine:

Code:
/scripts/upcp --force
Next, which browser are you using at the time of the email account creation? Can you try a different browser and let us know the results for each browser type?

Thanks.