Problems Exist (Reverse DNS)

Javjar

Registered
Oct 9, 2019
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COLOMBIA
cPanel Access Level
Root Administrator
Greetings to all, it turns out that I am configuring the delliberaty email from cpanel in webmail for incoming and outgoing mail but I get the following error, someone can
 

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cPanelLauren

Technical Support Community Manager
Staff member
Nov 14, 2017
13,252
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Houston
Hello @Javjar

I have a case open for this behavior CPANEL-29688 where Email Deliverability is incorrectly reporting issues with PTR records when users are utilizing 3rd party DNS. The issue needs reproduction though, would it be possible for you to open a ticket with us? If you do please update this thread with the ticket ID.