The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Problems installing cPanel

Discussion in 'General Discussion' started by manimal, Oct 29, 2016.

  1. manimal

    manimal Member

    Joined:
    Nov 30, 2002
    Messages:
    20
    Likes Received:
    0
    Trophy Points:
    151
    Location:
    Chesapeake, Virginia
    cPanel Access Level:
    Root Administrator
    I am installing on Red Hat 7.2
    I have done 5 installs tried it on 7.0 7.1 7.2 redhat with same results. I have my network configure right have access to repos.

    Code:
    [2016-10-29 15:30:58 -0400] E The install encountered an error: Cannot proceed. Needed system RPMs were not installed.
    2016-10-29 15:30:58 831 (DEBUG): The installation process detected a failed synchronization. The system will reattempt the synchronization with the updatenow.static file...
    2016-10-29 15:30:58 815 ( INFO): Closing the installation log and passing output control to the updatenow.static file...
    YAML::Syck is not available (attempting to ignore). at ./updatenow.static line 11721.
    JSON::XS is not available (attempting to ignore). at ./updatenow.static line 18226.
    [2016-10-29 15:30:58 -0400] Running version '11.58.0.32' of updatenow.
    [2016-10-29 15:30:58 -0400] --force passed on command line. Upgrade will disregard update config settings.
    [2016-10-29 15:30:58 -0400] Using mirror '208.43.108.66' for host 'httpupdate.cpanel.net'.
    [2016-10-29 15:30:58 -0400] Successfully verified signature for cpanel (key types: release).
    [2016-10-29 15:30:58 -0400] Target version set to '11.58.0.32'
    [2016-10-29 15:30:58 -0400] Initial cPanel installation detected as in progress.
    [2016-10-29 15:30:58 -0400] Checking license
    [2016-10-29 15:30:58 -0400] Installation in progress. Skipping license check.
    [2016-10-29 15:30:58 -0400] Checking that the RPM DB is OK...
    [2016-10-29 15:30:58 -0400] glibc-2.17-106.el7_2.8.x86_64
    [2016-10-29 15:30:58 -0400] OK: RPM DB is responding to queries
    [2016-10-29 15:30:58 -0400] Testing if rpm_is_working RPM is installed
    [2016-10-29 15:30:58 -0400] package rpm_is_working is not installed
    [2016-10-29 15:30:58 -0400] Switching to version '11.58.0.32' of updatenow to perform sync.
    [2016-10-29 15:30:58 -0400] checkyum version 22.3
    [2016-10-29 15:31:01 -0400] checkyum version 22.3
    [2016-10-29 15:31:01 -0400] Loaded plugins: langpacks, product-id, search-disabled-repos, subscription-
    [2016-10-29 15:31:04 -0400] No package bind-devel available.
    [2016-10-29 15:31:04 -0400] No package compat-db available.
    [2016-10-29 15:31:04 -0400] No package gamin-devel available.
    [2016-10-29 15:31:05 -0400] No package gd-devel available.
    [2016-10-29 15:31:05 -0400] No package gd-progs available.
    [2016-10-29 15:31:05 -0400] No package glibc-static available.
    [2016-10-29 15:31:05 -0400] No package libidn-devel available.
    [2016-10-29 15:31:06 -0400] No package libmount-devel available.
    [2016-10-29 15:31:06 -0400] No package lynx available.
    [2016-10-29 15:31:06 -0400] No package python-tools available.
    [2016-10-29 15:31:06 -0400] No package quota-devel available.
    [2016-10-29 15:31:06 -0400] No package sharutils available.
    [2016-10-29 15:31:06 -0400] No package tclx available.
    [2016-10-29 15:31:06 -0400] No package tix available.
    [2016-10-29 15:31:06 -0400] No package tkinter available.
    [2016-10-29 15:31:06 -0400] E Error: Nothing to do
    info [updatenow] No such locale as 'en'
    [2016-10-29 15:31:06 -0400] E Failed to init Cpanel::ExceptionMessage::Raw: Can't locate Cpanel/ExceptionMessage/Raw.pm in @INC (@INC contains: /usr/local/cpanel /usr/local/lib64/perl5 /usr/local/share/perl5 /usr/lib64/perl5/vendor_perl /usr/share/perl5/vendor_perl /usr/lib64/perl5 /usr/share/perl5) at (eval 27) line 1.
    [2016-10-29 15:31:06 -0400] checkyum version 22.3
    [2016-10-29 15:31:09 -0400] E Sysup: Needed system RPMs were not installed: bind-devel, compat-db, gamin-devel, gd-devel, gd-progs, glibc-static, libidn-devel, libmount-devel, lynx, python-tools, quota-devel, sharutils, tclx, tix, tkinter
    info [updatenow] sysup:: Notification => root@booger.chesapeakelawnscape***** via EMAIL [eventimportance => High (1)]
    warn [updatenow] Failed to send notification of type “EMAIL”: Failed to init Cpanel::ExceptionMessage::Raw: Can't locate Cpanel/ExceptionMessage/Raw.pm in @INC (@INC contains: /usr/local/cpanel /usr/local/lib64/perl5 /usr/local/share/perl5 /usr/lib64/perl5/vendor_perl /usr/share/perl5/vendor_perl /usr/lib64/perl5 /usr/share/perl5) at (eval 33) line 1.
    
    [2016-10-29 15:31:09 -0400] ***** FATAL: Cannot proceed. Needed system RPMs were not installed.
    [2016-10-29 15:31:09 -0400] The Administrator will be notified to review this output when this script completes
    [2016-10-29 15:31:09 -0400] E Detected events which require user notification during updatenow. Will send iContact the log
    info [updatenow] upcp:: Notification => root@booger.chesapeakelawnscape***** via EMAIL [eventimportance => High (1)]
    warn [updatenow] Failed to send notification of type “EMAIL”: Failed to init Cpanel::ExceptionMessage::Raw: Can't locate Cpanel/ExceptionMessage/Raw.pm in @INC (@INC contains: /usr/local/cpanel /usr/local/lib64/perl5 /usr/local/share/perl5 /usr/lib64/perl5/vendor_perl /usr/share/perl5/vendor_perl /usr/lib64/perl5 /usr/share/perl5) at (eval 39) line 1.
    
    
    There were errors when running updatenow:
    
    
    
    [2016-10-29 15:31:09 -0400] E The install encountered an error: Cannot proceed. Needed system RPMs were not installed.
    2016-10-29 15:31:09 831 (DEBUG): The installation process detected a failed synchronization. The system will reattempt the synchronization with the updatenow.static file...
    2016-10-29 15:31:09 837 (FATAL): The installation process was unable to synchronize cPanel & WHM. Verify that your network can connect to httpupdate.cpanel.net and rerun the installer.
    
     
    #1 manimal, Oct 29, 2016
    Last edited by a moderator: Oct 29, 2016
  2. dalem

    dalem Well-Known Member
    PartnerNOC

    Joined:
    Oct 24, 2003
    Messages:
    2,602
    Likes Received:
    51
    Trophy Points:
    203
    Location:
    SLC
    cPanel Access Level:
    DataCenter Provider
    check your /etc/yum.conf and mke sure you do have any excludes

    check and see if yum can install packages

    IE:
    yum update
    yum istall bind-devel
     
  3. SysSachin

    SysSachin Well-Known Member

    Joined:
    Aug 23, 2015
    Messages:
    543
    Likes Received:
    39
    Trophy Points:
    28
    Location:
    India
    cPanel Access Level:
    Root Administrator
    Twitter:
  4. manimal

    manimal Member

    Joined:
    Nov 30, 2002
    Messages:
    20
    Likes Received:
    0
    Trophy Points:
    151
    Location:
    Chesapeake, Virginia
    cPanel Access Level:
    Root Administrator
    [root@booger etc]# yum install bind-devel
    Loaded plugins: langpacks, product-id, search-disabled-repos, subscription-manager
    rhel-7-server-rpms | 3.5 kB 00:00:00
    No package bind-devel available.
    Error: Nothing to do
     
  5. manimal

    manimal Member

    Joined:
    Nov 30, 2002
    Messages:
    20
    Likes Received:
    0
    Trophy Points:
    151
    Location:
    Chesapeake, Virginia
    cPanel Access Level:
    Root Administrator
    looks like i resolved the problem on my server.

    2016-10-29 15:31:09 837 (FATAL): The installation process was unable to synchronize cPanel & WHM. Verify that your network can connect to httpupdate.cpanel.net and rerun the installer.

    after messing with yum and subscription-manager for 3 day loading and unloading repos

    talking to red hat and cpanel tech support with no good out come I did this and my systems up and running
    it has been frustrating to say the least my systems been down since storm. I been busy doing tree work so server suffered to only being able to work on it on weekends. I hope this help you all out I have been pulling out my hair.

    I also did these with yum don't know if you need to do all this.

    check
    check-update
    distribution-synchronization
    update
    update-minimal
    upgrade


    I checked what repos were enabled
    [root@booger home]# subscription-manager repos --list

    only 1 repos was enabled. but I manually enabled them before and it didn't work this was only way, weird but it worked

    I enabled all repos

    [root@booger home]# subscription-manager repos --enable=*

    then disabled all beta repos
    [root@booger home]# subscription-manager repos --disable=*beta*


    2016-10-30 09:46:28 1076 ( INFO): Thank you for installing cPanel & WHM 11.58!
    2016-10-30 09:46:28 955 ( WARN): !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
    2016-10-30 09:46:28 956 ( WARN): Your system kernel may have been updated.
    2016-10-30 09:46:28 957 ( WARN): Current kernel (3.10.0-327.el7.x86_64) has been changed to: 3.10.0-327.36.3.el7.x86_64
    2016-10-30 09:46:28 958 ( WARN): Before rebooting the system, please ensure that the installed kernel version is compatible with your deployment.
    2016-10-30 09:46:28 968 ( WARN): !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
    [root@booger home]#
     
  6. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    37,204
    Likes Received:
    1,296
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    I'm happy to see the issue is now resolved. Thank you for updating this thread with the outcome.
     
Loading...

Share This Page