SOLVED Problems propagating TXT record

afernandezody

Registered
May 28, 2021
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Website Owner
Hello,
I'm trying to get the domain to propagate a TXT record (as requested by Azure). When I go to DNS Zone Editor (manage submenu), I can create a new record with TTL, type (TXT in this case), and the record itself. But firstly, I need to type the name and this is the problem. The Azure technician told me to introduce '@' but the system is not allowing me to do so and keeps asking for letters or numbers; therefore I'm ending up with the domain name itself. The host provider keeps claiming that in no way I should introduce '@' but the domain name as I have done. However, this contradicts not only what Azure is telling me but what several posts describe (e.g. DNS TXT record not propagating and many others). My question boils down to how I can create a TXT record from cPanel where the name is '@' and not the domain name. Thanks.
 
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cPRex

Jurassic Moderator
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Oct 19, 2014
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Hey there! The "@" in a DNS zone is a shortcut for "domain.com" so I would expect either to work properly. For example, if you see this in a DNS zone:

Code:
@  IN TXT   "your; textrecord; here;"
that gets interpreted as this by the nameserver:

Code:
domain.com.  IN TXT   "your; textrecord; here;"
Both are correct, and will work just fine.

Does that help with the issue you're running into?
 

afernandezody

Registered
May 28, 2021
3
0
1
U.S. (Pennsylvania)
cPanel Access Level
Website Owner
Hi. It has been over a week since I created the TXT record and Azure still doesn't see it when I click verify. I understand what you're saying but, at this point, the syntax is my only explanation to why it's not working. Otherwise I have no clue why it hasn't propagated. Thanks.