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Problems Receiving Email

Discussion in 'E-mail Discussion' started by drodriguez797, Oct 15, 2018.

  1. drodriguez797

    drodriguez797 Registered

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    Hi, i need help I can not receive gmail emails to my domain gives me this error.
    Code:
    Error Details
    Reported error: 550 5.4.1 [somusr@example.com]: Recipient address rejected: Access denied [SN1NAM04FT056.eop-NAM04.prod.protection.outlook.com]
    DSN generated by: BL0PR18MB2324.namprd18.prod.outlook.com
    Remote server: SN1NAM04FT056.mail.protection.outlook.com
    
    
    I do not receive neither from Yahoo, nor hotmail nor any other, please help me
     
    #1 drodriguez797, Oct 15, 2018
    Last edited by a moderator: Oct 15, 2018
  2. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    Hello

    Based on this it looks like your Microsoft outlook365 or similar service is blocking mail. You need to address the issue there in order to receive mail.

    Thanks!
     
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