Problems sending email

[avara]

Trying to send email produces the following errors. Does anyone know how to resolve this please?

Software error:
Can't locate MD5.pm in @INC (@INC contains:
/usr/lib/perl5/5.6.1/i686-linux /usr/lib/perl5/5.6.1
/usr/lib/perl5/site_perl/5.6.1/i686-linux /usr/lib/perl5/site_perl/5.6.1
/usr/lib/perl5/site_perl/5.6.0 /usr/lib/perl5/site_perl
/var/cpanel/neomail /usr/local/cpanel/etc) at
/usr/local/cpanel/base/neomail/neomail.pl line 34.
BEGIN failed--compilation aborted at
/usr/local/cpanel/base/neomail/neomail.pl line 34.

Thanks!

 

[avara]

I tried installing the MD5 Perl module after this, but got the following errors:

Searching for modules matching &MD5&



gzip: /root/.cpan/sources/modules/02packages.details.txt: invalid compressed data--format violated
Warning: Your /root/.cpan/sources/modules/02packages.details.txt.gz does not contain a Line-Count header.
Please check the validity of the index file by comparing it to more
than one CPAN mirror. I'll continue but problems seem likely to
happen.
Warning: Your /root/.cpan/sources/modules/02packages.details.txt.gz does not contain a Last-Updated header.
Please check the validity of the index file by comparing it to more
than one CPAN mirror. I'll continue but problems seem likely to
happen.

gzip: /root/.cpan/sources/modules/03modlist.data: invalid compressed data--format violated
Unrecognized character \x88 at (eval 5) line 1.
CPAN::Index::rd_modlist('CPAN::Index', '/root/.cpan/sources/modules/03modlist.data.gz') called at /usr/lib/perl5/5.6.1/CPAN.pm line 3002
CPAN::Index::reload('CPAN::Index') called at /usr/lib/perl5/5.6.1/CPAN.pm line 620
CPAN::exists('CPAN=HASH(0x83a1cc8)', 'CPAN::Bundle', 'Bundle::CPAN') called at /usr/lib/perl5/5.6.1/CPAN.pm line 1819
CPAN::Shell::expand('CPAN::Shell', 'Bundle', 'Bundle::CPAN') called at /usr/lib/perl5/5.6.1/CPAN.pm line 1733
CPAN::Shell::expandany('CPAN::Shell', 'Bundle::CPAN') called at /usr/lib/perl5/5.6.1/CPAN.pm line 1969
CPAN::Shell::rematein('CPAN::Shell', 'install', 'Bundle::CPAN') called at /usr/lib/perl5/5.6.1/CPAN.pm line 2056
CPAN::Shell::install('CPAN::Shell', 'Bundle::CPAN') called at /usr/local/cpanel/whostmgr/bin/perlmod line 71

Help urgently appreciated. Thanks.

 

[awsol]

Umm that looks like you tried to install a txt file.

 

[avara]

Didn't try to install a txt file. The same thing works fine on my other servers, just not on this one. NeoMail is also broken and produces that &software error& message, and the install perl module function in WHM produces the error message I included in my second post.

I'm lost.

 

[awsol]

Submit a support request at http://support.cpanel.net .

 

[avara]

Thanks for the tip, I just did that now. Any idea how long it usually takes to hear back from them?

 

[awsol]

A week or two is the earliest. No I'm just kidding :p I haven't used that feature yet. Also try contacting your license provider. They should be able to look at it.

 

[ecoutez]

Read The FAQ

From http://www.cpanel.net/docs/whm/FAQ.htm
&Q: Neomail keeps returning no MD5.so in @INC. What do I do?
A: #/scripts/cleanmd5 &

- Jason

 

[avara]

Thanks. Actually CPAN was messed up as well, but the following resolved that as well:

rm -rf /root/.cpan