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Problems sending email

Discussion in 'E-mail Discussions' started by avara, Jul 7, 2002.

  1. avara

    avara Well-Known Member

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    Trying to send email produces the following errors. Does anyone know how to resolve this please?

    Software error:
    Can't locate MD5.pm in @INC (@INC contains:
    /usr/lib/perl5/5.6.1/i686-linux /usr/lib/perl5/5.6.1
    /usr/lib/perl5/site_perl/5.6.1/i686-linux /usr/lib/perl5/site_perl/5.6.1
    /usr/lib/perl5/site_perl/5.6.0 /usr/lib/perl5/site_perl
    /var/cpanel/neomail /usr/local/cpanel/etc) at
    /usr/local/cpanel/base/neomail/neomail.pl line 34.
    BEGIN failed--compilation aborted at
    /usr/local/cpanel/base/neomail/neomail.pl line 34.

    Thanks!
     
  2. avara

    avara Well-Known Member

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    I tried installing the MD5 Perl module after this, but got the following errors:

    Searching for modules matching &MD5&



    gzip: /root/.cpan/sources/modules/02packages.details.txt: invalid compressed data--format violated
    Warning: Your /root/.cpan/sources/modules/02packages.details.txt.gz does not contain a Line-Count header.
    Please check the validity of the index file by comparing it to more
    than one CPAN mirror. I'll continue but problems seem likely to
    happen.
    Warning: Your /root/.cpan/sources/modules/02packages.details.txt.gz does not contain a Last-Updated header.
    Please check the validity of the index file by comparing it to more
    than one CPAN mirror. I'll continue but problems seem likely to
    happen.

    gzip: /root/.cpan/sources/modules/03modlist.data: invalid compressed data--format violated
    Unrecognized character \x88 at (eval 5) line 1.
    CPAN::Index::rd_modlist('CPAN::Index', '/root/.cpan/sources/modules/03modlist.data.gz') called at /usr/lib/perl5/5.6.1/CPAN.pm line 3002
    CPAN::Index::reload('CPAN::Index') called at /usr/lib/perl5/5.6.1/CPAN.pm line 620
    CPAN::exists('CPAN=HASH(0x83a1cc8)', 'CPAN::Bundle', 'Bundle::CPAN') called at /usr/lib/perl5/5.6.1/CPAN.pm line 1819
    CPAN::Shell::expand('CPAN::Shell', 'Bundle', 'Bundle::CPAN') called at /usr/lib/perl5/5.6.1/CPAN.pm line 1733
    CPAN::Shell::expandany('CPAN::Shell', 'Bundle::CPAN') called at /usr/lib/perl5/5.6.1/CPAN.pm line 1969
    CPAN::Shell::rematein('CPAN::Shell', 'install', 'Bundle::CPAN') called at /usr/lib/perl5/5.6.1/CPAN.pm line 2056
    CPAN::Shell::install('CPAN::Shell', 'Bundle::CPAN') called at /usr/local/cpanel/whostmgr/bin/perlmod line 71

    Help urgently appreciated. Thanks.
     
  3. awsol

    awsol cPanel Test Bitch

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    Umm that looks like you tried to install a txt file. ;)
     
  4. avara

    avara Well-Known Member

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    Didn't try to install a txt file. The same thing works fine on my other servers, just not on this one. NeoMail is also broken and produces that &software error& message, and the install perl module function in WHM produces the error message I included in my second post.

    I'm lost. :(
     
  5. awsol

    awsol cPanel Test Bitch

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    Submit a support request at http://support.cpanel.net .
     
  6. avara

    avara Well-Known Member

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    Thanks for the tip, I just did that now. Any idea how long it usually takes to hear back from them? :)
     
  7. awsol

    awsol cPanel Test Bitch

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    A week or two is the earliest. No I'm just kidding :p I haven't used that feature yet. Also try contacting your license provider. They should be able to look at it.
     
  8. ecoutez

    ecoutez Well-Known Member

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    Read The FAQ

    From http://www.cpanel.net/docs/whm/FAQ.htm
    &Q: Neomail keeps returning no MD5.so in @INC. What do I do?
    A: #/scripts/cleanmd5 &

    - Jason
     
  9. avara

    avara Well-Known Member

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    Thanks. Actually CPAN was messed up as well, but the following resolved that as well:

    rm -rf /root/.cpan
     
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