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Problems sending mails...

Discussion in 'E-mail Discussion' started by Spokuz, Aug 10, 2003.

  1. Spokuz

    Spokuz Well-Known Member PartnerNOC

    Apr 24, 2003
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    Lisbon - Portugal
    cPanel Access Level:
    Root Administrator
    Good Afternoon,

    i have two servers, and they are equaly configured, but, the clients that i have in one of this two servers can't send e-mails, i compare the configuration of the two servers and everything appears to be equal. Can anyone help me please? What can be the problem? Give all the causes that probably cause this problem.

    Best Regards Support Ticket Number:
  2. Rutherford

    Rutherford Active Member

    Apr 1, 2003
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    Christchurch, New-Zealand

    His he using outlook express for sending mails ?

    Possible solutions :

    1. try with the IP address for smtp and pop server
    2. try with the username alone
    3. enable "my server requires authentication"
    4. check for the proper port no :
    smtp : 25
    pop : 110
    5. make sure you have NOT enabled norton antivirus. remove it if you have.
    6. Restart POP service in WHM.

    7. try restarting exim and bind
    service exim restart and
    service named restart. Support Ticket Number:
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