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Problems transferring accounts between servers

Discussion in 'General Discussion' started by beachtrader, Jul 2, 2003.

  1. beachtrader

    beachtrader Active Member

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    I have yet to get cPanel to be able to transfer accounts from a server to another cPanel server using root access. It can only be done by individual account with the account password.

    I have tried on three different servers with cPanel (even different versions of cPanel and underlying OS) and yet it still does not work.

    I can pull an account listing but when it goes to transfer I all get to:

    Attempting to package account...
    Timeout ...

    etc.

    I have tried at different times on the day in case there is routing errors but still no go.

    Can anyone help?

    cPanel.net Support Ticket Number: 16788
     
  2. beachtrader

    beachtrader Active Member

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    I guess no one else has ever had this problem?

    cPanel.net Support Ticket Number:
     
  3. TheSpidre

    TheSpidre Active Member

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    I have the same problem.

    A minute later I saw the orange light glowing in WHM, /root was almost full.

    When I checked the content I saw that the accounts I wanted to move were moved to /root, not /home

    I've contacted CPanel about it..

    cPanel.net Support Ticket Number:
     
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