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Problems Transferring an Account

Discussion in 'General Discussion' started by illuzh3n, Apr 17, 2003.

  1. illuzh3n

    illuzh3n Registered

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    Hello
    When I transfer an account, I get the following error:
    Code:
    The remote server 192.197.109.189 unexpectedly terminated the connection.  (connection not allowed from this server?)
    How do I fix this?
     
  2. rnh

    rnh Well-Known Member

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    Did you enter the correct password?

    Does your server at 192.197.109.189 have a firewall that could be blocking your new server's IP#?
     
  3. illuzh3n

    illuzh3n Registered

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    OK.. Got it, now im getting this error:
    The host key for host doublehost.net has changed. This function has been disabled to prevent man-in-the-middle attacks. Please remove the host key for doublehost.net from /root/.ssh/known_hosts* if this key has changed for a legit reason.
     
  4. rnh

    rnh Well-Known Member

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    is 192.197.109.189 a cluster server?

    The host key for it shouldn't change unless it's a cluster server and there's multiple servers behind one IP# so that each time you access it you get a different server than the last time.


    So read your error message.

    Either remove the old host key or set strict host key checking to false on your new server.

    If you're a host you should know how to do this.
     
  5. illuzh3n

    illuzh3n Registered

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    No, its just a normal server with a few IP's for DNS. this has never happened before, what do i do
     
  6. rnh

    rnh Well-Known Member

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    I'm not trying to be rude or anything but I would give up hosting if I was a host and didn't know the answer to this one.
     
  7. EcpHosting

    EcpHosting Well-Known Member

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    Yes, you are being completely rude. What in the world do you think the CPanel forums are for??? If you're a hotshot, why haven't you a clue why this is going on? All of your answers are a good guess, but not the reason why this occuring.

    We too are also generating this error (as of this morning) from some of our servers (not all). Anyone have any idea? (I would also suggest other hosts to please try this operation). Perhaps this is another genious move by the folks at CPanel (after an upgrade). :D illuzh3n, i think we'll see more topics with this title.


    EDIT: I have seen more topics like this during a search but they are dating mid this month and last as well. (thinking)
     
    #7 EcpHosting, Apr 18, 2003
    Last edited: Apr 18, 2003
  8. rnh

    rnh Well-Known Member

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    I never said that I was a hotshot.

    I said that if you don't know how to remove the old host key or set strict host key checking to false then YOU SHOULD NOT BE CHARGING PEOPLE MONEY TO HOST THEM.

    That should be common sense. There are FAR too many Unix hosts out there that DO NOT know anything about Unix OSes.

    I don't care what these forums are for, you are ripping people off if you are trying to play sysadmin and you don't know what you're doing.

    Now maybe there's a problem with the host key checking system in the transfer software. If so, that's not something that anyone in these forums are going to fix, and that's something for a cPanel support ticket.
     
    #8 rnh, Apr 18, 2003
    Last edited: Apr 18, 2003
  9. pingo

    pingo Well-Known Member

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    There are FAR too many Unix hosts out there that DO NOT know anything about Unix OSes

    There are FAR too many Unix hosts out there that DO NOT know anything about running a business

    Tech people can be hired as employees. Not all hosting companies are run by a single person from a kitchen table in the home. Some people with tech knowledge are like the elephant in the dining room (some, not all). They don't know how to run a business and offer excellent customer service. Be humble. You ought to be. We have several business owners where I live who didn't graduate with a university degree and who are wealthy millionaries today because they knew how to run a business. On the other hand only few of the graduates from university becomes millionaries. So there are reasons to be more humble.

    I have nothing against knowledge, it isn't that. I studiet business economic and later computer science at university. I just don't like the attitude.

    John
     
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