Problems w/Horde and SquirrelMail

[mickalo]

Here the situation. This past monday we had a HD failure. After the replacement, a new O/S installed and a fresh copy of the lastest STABLE of Cpanel/WHM installed. All our account where successfully recovered and setup. Before the HD failure we where still using the old mail format, all email was working fine, no problems with Horde or SquirrelMail.

Now after the new Cpanel install, we are now running the Maildir, I am assuming the new install did the "convert2maildir" as this is Exim running now and all the accounts still have the old mail box format plus the new maildir format. Some of our accounts are reporting that when loging into Horde or SquirrelMail, they can not see any of their mail or folders, but can retrieve and send emails from their local email clients, but when they go into Horde or SquirrelMail, none of their email are showing up nor any of the mailboxs normally seen.

My questions is do we need to run the "convert2maildir" script again or is there another method to fix this problem with Horde and SqurrielMail. It hasn't affect all our accounts, just a few of them. This is what makes it confusing to figure out.

Any suggestions or help would be much appreciated.

TIA,
Mickalo

 

[claudio]

well sounds a little trick are you sure that xinetd is working and also imap?

you can take a look using chkconfig try locate chkconfig and ./chkconfig --list

check if imap or xinetd imap is on.... i know it is pretty obvious but sometimes the error

is someting more simple than the expected...

regards

claudio

 

[david510]

You may run convert2maildir. It will ask to take backup of the mail directory. Run that first and go ahead with conversion. Horde should work fine then.

/scripts/convert2maildir

 

[krava]

You may run convert2maildir. It will ask to take backup of the mail directory. Run that first and go ahead with conversion. Horde should work fine then.

/scripts/convert2maildir

I agree with david510, you just need to run the script convert2maildir and convert particualry converted accounts.

 

[mickalo]

I agree with david510, you just need to run the script convert2maildir and convert particualry converted accounts.

thx's for the info. we'll give this a try and see what happens.

Mickalo

 

[its_joe]

convert2maildir

HI,


After converting convert2maildir i am unable to see mails at horde and squiirellmail.


when i checked by ssh /home/user/mail/domainname.com/test/new/ folder are present and i can see mails under this folder but unable to see at webmail.


Thank you,

 

[pirrup]

check permissions on mail files, could be the problem

 

[its_joe]

maildirconversion

HI,


permission are ok... but still facing same problem for more then 40% domains.



Thank you,

 

[cookiesunshinex]

mail missing after WHM 11 upgrade to RELEASE

I am having the same issue.

I updated about a week ago to WHM 11. Earlier in the week, I was coincidentally accessing one of my mailboxes via squirrelmail. I noticed that there were only about 100 messages in the Inbox. It should have hundreds.

So I ran a monthly restore for that domain and checked the Mail config onlly box when doing the monthly restore.

It went through the restore and then finished. I logged in to check the mailbox and noticed that the old messages were not there. Only about 100.

I then noticed on the backup restore screen in WHM the following message:
----------------------------------
Warning: deprecated mbox still in use. Please switch to maildir soon.
cPanel Email Convert v11
Converting sunshinex.com......Done
----------------------------------

I didn't realize that there was a different mailbox format and/or that I needed to convert or I would have updated a long time ago.

I looked around and this happened to a few different mailboxes on different domains on the server.

What can I do?

Where is a log which might show any errors which might be preventing the whole mailbox from being converted (versus just a few messages)? Is there an backup restore log? Is there a WHM upgrade log?

THANKS!

This is the first time that I've had any real problems with WHM/Cpanel in over 3 or 4 years of managing my own dedicated server.