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Problems with C454 update.

Discussion in 'General Discussion' started by mooony, Aug 9, 2006.

  1. mooony

    mooony Well-Known Member

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    Hi,

    I have update to the latest Current version C454. Now the problem is that when I want to add a new package the page that comes up shows the css and nothing else. I have the same problem with the Mail Queue Manager. It just shows the css instead of the page.
    In the cpanel error_log have this error:

    Internal Error: "" Normal Connection Timeout (Probably closed browser on a HTTP/1.1 session) at cpsrvd.pl line 1824.

    Has anybody else encountered this problem with the latest current release.

    Thanks

    Ronald
     
  2. rikgarner

    rikgarner Well-Known Member

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    I just updated one of our boxes to 454 (its a Centos 4.3 box), and its working fine.

    What distro are you running?

    Rich
     
  3. apogee

    apogee Well-Known Member

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    same here... cpanel and whm dies after 10-20 minutes, so i must restart it, after 10-20 minutes the same... :p

    thnaks good, i updated only one server
     
  4. rikgarner

    rikgarner Well-Known Member

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    Have you had a trawl through the Apache logs?

    Rich
     
  5. mooony

    mooony Well-Known Member

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    I am running fedora 4. I will try to update a server that runs a different distro.

    Thanks

    Ronald
     
  6. BenThomas

    BenThomas Well-Known Member

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    This causes me to suspect that your update was not complete. Please run "/scripts/upcp --force" and let me know if that doesn't resolve your problem.
     
  7. BenThomas

    BenThomas Well-Known Member

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    So what exactly is failing here? Is cpsrvd running at the time when the WHM and cPanel are unavailable? Is it just SSL connections (2087, 2083, 2096 ) or the non-SSL ports as well? Is there anything relevant recorded in /usr/local/cpanel/logs/error_log? Why do you have to restart it rather than just let checksrvd restart it (Have you disabled chkservd)? Is your server using Stunnel or native SSL support (Find out by running /usr/local/cpanel/etc/init/startstunnel, it will tell you if you are using native SSL support.)?
     
  8. mooony

    mooony Well-Known Member

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    Hi,

    I did "/scripts/upcp --force" and the problem still remains. I tried restarting cpanel and the problem still remains.

    I guess I have to downgrade to stable as my resellers are having the same problem.

    Thanks

    Ronald
     
  9. mooony

    mooony Well-Known Member

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    I tried to upgrade to latest EDGE version and I have the same problem. I will try release now.
     
  10. mooony

    mooony Well-Known Member

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    I update the server to release version everything works again.

    I did the update on two other servers that is Centos 4.3 and Fedora 3. On the Centos the update went ok and everything works. On the Fedora the problems are the same as on the other fedora.

    It seems like the update has a problem with fedora.

    Thanks

    Ronald
     
  11. a66fm

    a66fm Well-Known Member

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    same issue here centos 4.3 had no issues but on the server that had fedora 4 i had to roll back to "release" version (R119)
     
    #11 a66fm, Aug 10, 2006
    Last edited: Aug 10, 2006
  12. apogee

    apogee Well-Known Member

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    The problems only concerns th SSL ports, all serices on the non SSL Ports are running fine, here some snaps from the error_log:
    PHP:
    Internal Error"" Normal Connection Timeout (Probably closed browser on a HTTP/1.1 sessionat cpsrvd.pl line 1824.
    Content
    -typetext/html

    Internal Error
    "" Normal Connection Timeout (Probably closed browser on a HTTP/1.1 sessionat cpsrvd.pl line 1824.
    Internal Error
    "" Normal Connection Timeout (Probably closed browser on a HTTP/1.1 sessionat cpsrvd.pl line 1824.
    Internal Error
    "" Normal Connection Timeout (Probably closed browser on a HTTP/1.1 sessionat cpsrvd.pl line 1824.


     
  13. BenThomas

    BenThomas Well-Known Member

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    And this issue is still occurring with the latest builds (build numbers 460+)?
     
  14. mooony

    mooony Well-Known Member

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    I just updated to the latest current version and the problem is still there in https but when trying http there is no problem at all.

    So if you login in https mode you have this problem only with fedora.

    Thanks

    Ronald
     
  15. carluk

    carluk Well-Known Member

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    What's the output of
    Code:
    ps aux | grep stunnel
     
  16. mooony

    mooony Well-Known Member

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    The output is:

    Code:
    cpanel   19256  0.0  0.1   6036  2680 ?        Ss   00:36   0:00 /usr/sbin/stunnel /usr/local/cpanel/etc/stunnel/default/stunnel.conf.run
    root      6726  0.0  0.0   3736   596 pts/0    R+   11:05   0:00 grep stunnel
    
    Ronald
     
  17. mooony

    mooony Well-Known Member

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    I have updated to the latest current version C467 hoping that this problem would have been resolved but it is getting worse as now even cpanel shows blank pages when you are logged in ssl. You can only use the port 2082 for cpanel and port 2086 for whm.

    Has anybody found a solution for this problem?

    Thanks

    Ronald
     
  18. forlinuxsupport

    forlinuxsupport Well-Known Member
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    Hey

    Im getting this same problem on my cpanel as well :(

    WHM 10.8.0 cPanel 10.8.2-C467
    CentOS 4.3 i686 - WHM X v3.1.0

    just restarting cpanel seems to "fix" it for a bit.

    I have opened a ticket with cpanel, so I will post their solution here once they work on it.

    cheers
    andy
     
  19. arwebsa

    arwebsa Member

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    After restarting Cpanel it works for a while, then it goes down again. :confused:
     
  20. katmai

    katmai Well-Known Member

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    running

    WHM 10.8.0 cPanel 10.8.2-C467
    CentOS 4.3 i686 - WHM X v3.1.0

    all seems fine here ...
     
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