Problems with C454 update.

[mooony]

Hi,

I have update to the latest Current version C454. Now the problem is that when I want to add a new package the page that comes up shows the css and nothing else. I have the same problem with the Mail Queue Manager. It just shows the css instead of the page.
In the cpanel error_log have this error:

Internal Error: "" Normal Connection Timeout (Probably closed browser on a HTTP/1.1 session) at cpsrvd.pl line 1824.

Has anybody else encountered this problem with the latest current release.

Thanks

Ronald

 

[rikgarner]

I just updated one of our boxes to 454 (its a Centos 4.3 box), and its working fine.

What distro are you running?

Rich

 

[apogee]

same here... cpanel and whm dies after 10-20 minutes, so i must restart it, after 10-20 minutes the same... :p

thnaks good, i updated only one server

 

[rikgarner]

Have you had a trawl through the Apache logs?

Rich

 

[mooony]

I am running fedora 4. I will try to update a server that runs a different distro.

Thanks

Ronald

 

[BenThomas]

I have update to the latest Current version C454. Now the problem is that when I want to add a new package the page that comes up shows the css and nothing else. I have the same problem with the Mail Queue Manager. It just shows the css instead of the page.

This causes me to suspect that your update was not complete. Please run "/scripts/upcp --force" and let me know if that doesn't resolve your problem.

 

[BenThomas]

same here... cpanel and whm dies after 10-20 minutes, so i must restart it, after 10-20 minutes the same... :p

So what exactly is failing here? Is cpsrvd running at the time when the WHM and cPanel are unavailable? Is it just SSL connections (2087, 2083, 2096 ) or the non-SSL ports as well? Is there anything relevant recorded in /usr/local/cpanel/logs/error_log? Why do you have to restart it rather than just let checksrvd restart it (Have you disabled chkservd)? Is your server using Stunnel or native SSL support (Find out by running /usr/local/cpanel/etc/init/startstunnel, it will tell you if you are using native SSL support.)?

 

[mooony]

This causes me to suspect that your update was not complete. Please run "/scripts/upcp --force" and let me know if that doesn't resolve your problem.

Hi,

I did "/scripts/upcp --force" and the problem still remains. I tried restarting cpanel and the problem still remains.

I guess I have to downgrade to stable as my resellers are having the same problem.

Thanks

Ronald

 

[mooony]

I tried to upgrade to latest EDGE version and I have the same problem. I will try release now.

 

[mooony]

I update the server to release version everything works again.

I did the update on two other servers that is Centos 4.3 and Fedora 3. On the Centos the update went ok and everything works. On the Fedora the problems are the same as on the other fedora.

It seems like the update has a problem with fedora.

Thanks

Ronald

 

[a66fm]

same issue here centos 4.3 had no issues but on the server that had fedora 4 i had to roll back to "release" version (R119)

 

[apogee]

So what exactly is failing here? Is cpsrvd running at the time when the WHM and cPanel are unavailable? Is it just SSL connections (2087, 2083, 2096 ) or the non-SSL ports as well? Is there anything relevant recorded in /usr/local/cpanel/logs/error_log? Why do you have to restart it rather than just let checksrvd restart it (Have you disabled chkservd)? Is your server using Stunnel or native SSL support (Find out by running /usr/local/cpanel/etc/init/startstunnel, it will tell you if you are using native SSL support.)?

The problems only concerns th SSL ports, all serices on the non SSL Ports are running fine, here some snaps from the error_log:

Internal Error: "" Normal Connection Timeout (Probably closed browser on a HTTP/1.1 session) at cpsrvd.pl line 1824.
Content-type: text/html

Internal Error: "" Normal Connection Timeout (Probably closed browser on a HTTP/1.1 session) at cpsrvd.pl line 1824.
Internal Error: "" Normal Connection Timeout (Probably closed browser on a HTTP/1.1 session) at cpsrvd.pl line 1824.
Internal Error: "" Normal Connection Timeout (Probably closed browser on a HTTP/1.1 session) at cpsrvd.pl line 1824.

 

[BenThomas]

And this issue is still occurring with the latest builds (build numbers 460+)?

 

[mooony]

And this issue is still occurring with the latest builds (build numbers 460+)?

I just updated to the latest current version and the problem is still there in https but when trying http there is no problem at all.

So if you login in https mode you have this problem only with fedora.

Thanks

Ronald

 

[carluk]

What's the output of

ps aux | grep stunnel

 

[mooony]

What's the output of

ps aux | grep stunnel

The output is:

cpanel   19256  0.0  0.1   6036  2680 ?        Ss   00:36   0:00 /usr/sbin/stunnel /usr/local/cpanel/etc/stunnel/default/stunnel.conf.run
root      6726  0.0  0.0   3736   596 pts/0    R+   11:05   0:00 grep stunnel

Ronald

 

[mooony]

I have updated to the latest current version C467 hoping that this problem would have been resolved but it is getting worse as now even cpanel shows blank pages when you are logged in ssl. You can only use the port 2082 for cpanel and port 2086 for whm.

Has anybody found a solution for this problem?

Thanks

Ronald

 

[forlinuxsupport]

Hey

Im getting this same problem on my cpanel as well

WHM 10.8.0 cPanel 10.8.2-C467
CentOS 4.3 i686 - WHM X v3.1.0

just restarting cpanel seems to "fix" it for a bit.

I have opened a ticket with cpanel, so I will post their solution here once they work on it.

cheers
andy

 

[arwebsa]

After restarting Cpanel it works for a while, then it goes down again.

 

[katmai]

running

WHM 10.8.0 cPanel 10.8.2-C467
CentOS 4.3 i686 - WHM X v3.1.0

all seems fine here ...