Problems with config backup Amazon S3

[PabloC]

Hello,

I would like to back up my server in Amazon, but I get this error message
- Removed -

Could anyone be so kind as to tell me the way to solve this?

thanx!

 

[24x7ss]

As per the error message the issue is with authorization method you are using is not supported. Try using another authorization method.

Have you generated SSH key to connect to the servers or you have set password authentication method ?

 

[PabloC]

I created a user (see user.jpeg)

then I filled the form accordingly (see user2.jpeg)

what is wrong? I don't see any other way of authentication. If any, could anyone explain me how to do it?

thanx

 

[cPanelMichael]

Hello,

Could you let us know the specific error message you receive during authentication? It looks like it was removed from your original post.

Thank you.

 

[PabloC]

Here it is. I am sure I am not the only one with this problem.

- Removed Please Attach Images -

 

[cPanelMichael]

I believe S3 regions deployed after 01-2014 will not support V2 authorization. Please change the region to see if the issue persists. Also, please see this feature request:

http://features.cpanel.net/responses/amazon-s3-add-support-for-aws4-hmac-sha25-protocol-v4

Thank you.

 

[PabloC]

I have changed the region several times, with always the same result.

Could I be the only one having this truble? Will you update the software in order to meet Amazon changes?

 

[PabloC]

I am no expert at all, so I would love to know if there is any way to backup my server in S3 at all, or if I should start looking elsewhere.

(I still can't believe nobody else is complaining about this problem)

ref: http://docs.aws.amazon.com/es_es/general/latest/gr/sigv4_signing.html

 

[cPanelMichael]

Will you update the software in order to meet Amazon changes?

There's a feature request open to implement a change that would allow for support of the additional protocol. Please vote and add your feedback to it at:

http://features.cpanel.net/responses/amazon-s3-add-support-for-aws4-hmac-sha25-protocol-v4

In the meantime, you may want to contact Amazon's support and see if they can move the service to a region that supports V2 authorization.

Thank you.

 

[slim]

There is only one region that supports V4 only - EU (Frankfurt) - So this shouldn't be an issue if your using a region other than this.

See: http://docs.aws.amazon.com/general/latest/gr/rande.html#s3_region

 

[PabloC]

Hello,

I am still unable to backup my server to AmazonS3. I keep getting this error message

Error: Validation for transport “amazons3” failed: Could not upload test file: InvalidRequest: The authorization mechanism you have provided is not supported. Please use AWS4-HMAC-SHA256.

Could anyone be so kind as to explain me a way to do it?

 

[cPanelMichael]

Were you able to determine which region you are using with Amazon?

AWS Regions and Endpoints - Amazon Web Services

Thank you.

 

[PabloC]

I did change the region. I reckon I have already tried all of them. Always the same.

It is crucial to be allowed to back up at AmazonS3.

Please, I need a solution.

 

[cPanelMichael]

Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome.

Thank you.

 

[komalselva]

Hello,

I am still unable to backup my server to AmazonS3. I keep getting this error message



Could anyone be so kind as to explain me a way to do it?

This error clrarly shows it is a location problem "S3 regions deployed after 01-2014 will not support V2 authorization"

Amazon's new locations using V2 authorization are not supported by cPanel. I had the same error with German location but solved after changing to Ireland Location.

You can easily solve this by 1. Change the bucket location. 2 Create new amazon Access Key ID and Secret Access Key. If still the problem not solved, It is unique to your server so create a support ticket at cPanel.

 

[dcusimano]

Backup to Amazon S3 is via the 3rd-party perl module Amazon::S3. Version 0.45 of that module does not support V4 signature signing. It appears that the solution would be to create the Amazon S3 bucket in a region that supports V2 signature signing.

To find such a region, see the table at:
AWS Regions and Endpoints - Amazon Web Services

Expand the table under the heading "Amazon Simple Storage Service (Amazon S3)" and see the column "Signature Version(s) Support". Use a region that supports V2. Note: The only V2 region that I tried and that validated successfully was "US East (N. Virginia)"; if you find that the other V2 regions do not work, then try that one.