Problems with config backup Amazon S3

24x7ss

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Sep 30, 2014
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As per the error message the issue is with authorization method you are using is not supported. Try using another authorization method.

Have you generated SSH key to connect to the servers or you have set password authentication method ?
 

PabloC

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Mar 24, 2015
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I created a user (see user.jpeg)

then I filled the form accordingly (see user2.jpeg)

what is wrong? I don't see any other way of authentication. If any, could anyone explain me how to do it?

thanxuser.jpeg user2.jpeg
 
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cPanelMichael

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Apr 11, 2011
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Hello,

Could you let us know the specific error message you receive during authentication? It looks like it was removed from your original post.

Thank you.
 

cPanelMichael

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cPanelMichael

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PabloC

Well-Known Member
Mar 24, 2015
58
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58
Mar del Plata - Argentina
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Website Owner
Hello,

I am still unable to backup my server to AmazonS3. I keep getting this error message

Error: Validation for transport “amazons3” failed: Could not upload test file: InvalidRequest: The authorization mechanism you have provided is not supported. Please use AWS4-HMAC-SHA256.
Could anyone be so kind as to explain me a way to do it?
 

cPanelMichael

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Apr 11, 2011
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Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome.

Thank you.
 

komalselva

Member
Dec 17, 2010
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51
Komal
Hello,

I am still unable to backup my server to AmazonS3. I keep getting this error message



Could anyone be so kind as to explain me a way to do it?
This error clrarly shows it is a location problem "S3 regions deployed after 01-2014 will not support V2 authorization"

Amazon's new locations using V2 authorization are not supported by cPanel. I had the same error with German location but solved after changing to Ireland Location.

You can easily solve this by 1. Change the bucket location. 2 Create new amazon Access Key ID and Secret Access Key. If still the problem not solved, It is unique to your server so create a support ticket at cPanel.
 

dcusimano

Member
Feb 24, 2008
16
5
53
Toronto, Ontario, Canada
Backup to Amazon S3 is via the 3rd-party perl module Amazon::S3. Version 0.45 of that module does not support V4 signature signing. It appears that the solution would be to create the Amazon S3 bucket in a region that supports V2 signature signing.

To find such a region, see the table at:
AWS Regions and Endpoints - Amazon Web Services

Expand the table under the heading "Amazon Simple Storage Service (Amazon S3)" and see the column "Signature Version(s) Support". Use a region that supports V2. Note: The only V2 region that I tried and that validated successfully was "US East (N. Virginia)"; if you find that the other V2 regions do not work, then try that one.