Problems with cpanel xfercpanel from WHM

mailo

Member
Sep 29, 2008
5
0
51
After updating our PHP handler (from DSO to su_php) via EasyApache we cannot access anymore to cpanel accounts via cpanel logo on WHM´s list accounts.

Any ideas, thanks.
 

cPanelDavidG

Technical Product Specialist
Nov 29, 2006
11,212
13
313
Houston, TX
cPanel Access Level
Root Administrator
After updating our PHP handler (from DSO to su_php) via EasyApache we cannot access anymore to cpanel accounts via cpanel logo on WHM´s list accounts.

Any ideas, thanks.
In Tweak Settings, uncheck the following:

Disable login with root or reseller password into the users' cPanel interface. Also disable switch account dropdown in themes with switch account feature.
Then click save at the bottom of the page. That should re-enable that functionality.

Note, this is completely unrelated to moving from DSO to Su_PHP. Moving to Su_PHP in itself will not cause this setting to be toggled.