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Problems with e-mail services.

Discussion in 'E-mail Discussions' started by inhostingbr, May 27, 2011.

  1. inhostingbr

    inhostingbr Registered

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    Hello everybody,

    Recently I migrated a VPS to another Data Center.

    Services e-mails began to have problems

    1. When entering a webmail account appears another. See attached. I logged into the account but hospedagempor1real.com.br RoudCube trim another email account does not belong to hospedagempor1real.com.br
    print.png
    2. I can not send or receive emails. No error is reported. Simply does not work!
     
  2. cPanelTristan

    cPanelTristan Quality Assurance Analyst
    Staff Member

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    Hello,

    Could you try the following command in root SSH:

    Code:
    /scripts/whoowns hospedagempor1real.com.br
    If that does show the correct ownership, then it is possible that the Roundcube identities aren't correct instead. At that point, please open up a ticket in WHM > Support Center > Contact cPanel or using the link in my signature for us to investigate further.

    Thanks!
     
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