Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Problems with e-mail services.

Discussion in 'E-mail Discussion' started by inhostingbr, May 27, 2011.

  1. inhostingbr

    inhostingbr Registered

    Joined:
    May 27, 2011
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    51
    Hello everybody,

    Recently I migrated a VPS to another Data Center.

    Services e-mails began to have problems

    1. When entering a webmail account appears another. See attached. I logged into the account but hospedagempor1real.com.br RoudCube trim another email account does not belong to hospedagempor1real.com.br
    print.png
    2. I can not send or receive emails. No error is reported. Simply does not work!
     
  2. cPanelTristan

    cPanelTristan Quality Assurance Analyst
    Staff Member

    Joined:
    Oct 2, 2010
    Messages:
    7,608
    Likes Received:
    32
    Trophy Points:
    238
    Location:
    somewhere over the rainbow
    cPanel Access Level:
    Root Administrator
    Hello,

    Could you try the following command in root SSH:

    Code:
    /scripts/whoowns hospedagempor1real.com.br
    If that does show the correct ownership, then it is possible that the Roundcube identities aren't correct instead. At that point, please open up a ticket in WHM > Support Center > Contact cPanel or using the link in my signature for us to investigate further.

    Thanks!
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice