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problems with email

Discussion in 'E-mail Discussions' started by camilocardenas, Jun 10, 2014.

  1. camilocardenas

    camilocardenas Registered

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    I get this message as I fix?


    This message was created automatically by mail delivery software.

    A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:

    dlaxxxxxx@example.com
    Domain example has exceeded the max defers and failures per hour (6/5 (60%)) allowed. Message discarded.


    thank you very much
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    This stems from the following options under the "Mail" tab in "WHM Home » Server Configuration » Tweak Settings":

    Maximum percentage of failed or deferred messages a domain may send per hour
    Number of failed or deferred messages a domain may send before protections can be triggered


    You will need to consult with your hosting provider if you do not have root access to this server.

    Thank you.
     
  3. camilocardenas

    camilocardenas Registered

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    Thank you very much for the reply,

    But upon entering the whm and set that parameter, I have unlimited

    What can be the problem?
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    The value is also configured on a per-account basis via the account's package or in:

    "WHM Home » Account Functions » Modify an Account"

    Thank you.
     
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