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problems with email

Discussion in 'E-mail Discussion' started by camilocardenas, Jun 10, 2014.

  1. camilocardenas

    camilocardenas Registered

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    I get this message as I fix?


    This message was created automatically by mail delivery software.

    A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:

    dlaxxxxxx@example.com
    Domain example has exceeded the max defers and failures per hour (6/5 (60%)) allowed. Message discarded.


    thank you very much
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    This stems from the following options under the "Mail" tab in "WHM Home » Server Configuration » Tweak Settings":

    Maximum percentage of failed or deferred messages a domain may send per hour
    Number of failed or deferred messages a domain may send before protections can be triggered


    You will need to consult with your hosting provider if you do not have root access to this server.

    Thank you.
     
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  3. camilocardenas

    camilocardenas Registered

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    Thank you very much for the reply,

    But upon entering the whm and set that parameter, I have unlimited

    What can be the problem?
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    The value is also configured on a per-account basis via the account's package or in:

    "WHM Home » Account Functions » Modify an Account"

    Thank you.
     
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