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Problems with emails bouncing

Discussion in 'E-mail Discussion' started by KHeadley, Feb 6, 2012.

  1. KHeadley

    KHeadley Member

    Sep 9, 2011
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    Hello all,

    I am having problems with any email that I send to any account setup on my vps bouncing. I am however able to send emails using php from the sites though I am assuming this is a different method. I did an email test using and it said that the email was invalid please see below;

    I am unsure as to why this is happening. Any help would be welcomed with open arms!
  2. cPanelTristan

    cPanelTristan Quality Assurance Analyst
    Staff Member

    Oct 2, 2010
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    The mail servers listed for that domain are the following:

    root@host [~]# dig mx +short
    Do the and machines have entries for that domain and email user on them? These are likely mailservers. If you do not control those mailservers, you would need to ask the administrator of those machines if the domain and email are on the servers. Otherwise, email services would need to be placed onto the machine that you do control the mail server.
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