Problems with EXIM. Can you help us?

Hello,

Since 15 hours ago we have problems with the mail. We can't send or recieve mails from and to all our domains or recieve any e-mails from other accounts out from the server.

We have the errors 0x800CCC0E and 0x800CCC79 with the Outlook Express. We can't send or recieve e-mails via webmail too.

We restart the exim but the problem persists. Do you have some idea to resolve this issue?

We contact the servermatrix Support with the Ticket System via orbit since 15 hours ago but they didn't have nothing to solve this problem and we have a lot of customers that are calling us because the e-mail don't work and we don't know what to say and what to have.

Also, we have problems with the FTPD. We restart them but is not working. The Servermatrix Support don't solve this issue yet.

Sincerely,

Gually