Problems with Maildir/authentication/missing emails

Shadowhunter

Registered
Oct 16, 2007
4
0
51
Hi There,

I know this has possibly been done to death, but some threads are getting confusing.

I have just converted the server over to maildir, twice....

Now some of my accounts are working fine...
But 3 of my email accounts arent, and I get this error:
There was a problem logging onto your mail server. Your Password was
rejected. Account: ************* , Server:
'mail.********.com', Protocol: POP3, Server Response: '-ERR Maildir
invalid (no 'cur' directory)', Port: 110, Secure(SSL): No, Server Error:
0x800CCC90, Error Number: 0x800CCC92

A user with 2 entirely separate accounts, is having trouble aswell.
His old email's have dissappeared. And I believe all of his email accounts are buggered (With Emails all dissappeared)

/edit: A support person from the datacenter, fixed one of them email addies but theres heaps more to go... Any quick way to fix them all?


Horde says:
A fatal error has occurred
DB Error: connect failed
Details have been logged for the administrator.

Any help would be greatly [email protected]!

Thanks
 
Last edited:

Shadowhunter

Registered
Oct 16, 2007
4
0
51
Ok The authentication part is fixed.

The client however still has all his old emails missing, from every email account.

Also now for some reason DNS keeps failing every so often, and mail stays in mail queue manager... Wont send even when I click attempt to send.
 

mtindor

Well-Known Member
Sep 14, 2004
1,392
71
178
inside a catfish
cPanel Access Level
Root Administrator
=

/edit: A support person from the datacenter, fixed one of them email addies but theres heaps more to go... Any quick way to fix them all?

Any help would be greatly [email protected]!

Thanks
1. Log in via SSH as root (or su to root once logged in, or some account with root privs)
2. Run /scripts/convert2maildir

You should see these options:
1) Restore system to mbox (non-maildir) state.
2) Request Technical Support
3) Convert partially converted mail accounts
4) Attempt to finish a failed conversion
*) Exit

Assuming your options look exactly like those shown above, I would:

a. Attempt to finish a failed conversion
then
b. Convert partially converted mail accounts

If your options don't look like those above, I would suggest you open a ticket with Cpanel (or your Datacenter if that is who your license is through).

Mike
 

Shadowhunter

Registered
Oct 16, 2007
4
0
51
Hi There,

Thanks for the reply.
I have tried that, and I get emails saying the server is now on maildir, but it doesnt seem to work.
I cant lodge a ticket as I pay the datacentre for cpanel.

Thanks
 

mtindor

Well-Known Member
Sep 14, 2004
1,392
71
178
inside a catfish
cPanel Access Level
Root Administrator
Hi There,

Thanks for the reply.
I have tried that, and I get emails saying the server is now on maildir, but it doesnt seem to work.
I cant lodge a ticket as I pay the datacentre for cpanel.

Thanks
If you pay your datacenter for Cpanel, then open a ticket with your datacenter. If you are paying for Cpanel from your datacenter specifically without support for the Cpanel software, then you need to rethink your strategy and purchase a Cpanel license from your datacenter that provides you with support. I am under the assumption that anybody selling Cpanel licenses should (includes, or possibly for an additional fee) have to provide support. I could be wrong.

But if you get no support for your Cpanel, then you should buy a license from Cpanel directly (yearly only) or one of its resellers (yearly/monthly) - get a license that includes support.

Mike