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Problems with Maildir/authentication/missing emails

Discussion in 'E-mail Discussions' started by Shadowhunter, Oct 17, 2007.

  1. Shadowhunter

    Shadowhunter Registered

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    Hi There,

    I know this has possibly been done to death, but some threads are getting confusing.

    I have just converted the server over to maildir, twice....

    Now some of my accounts are working fine...
    But 3 of my email accounts arent, and I get this error:
    There was a problem logging onto your mail server. Your Password was
    rejected. Account: ************* , Server:
    'mail.********.com', Protocol: POP3, Server Response: '-ERR Maildir
    invalid (no 'cur' directory)', Port: 110, Secure(SSL): No, Server Error:
    0x800CCC90, Error Number: 0x800CCC92

    A user with 2 entirely separate accounts, is having trouble aswell.
    His old email's have dissappeared. And I believe all of his email accounts are buggered (With Emails all dissappeared)

    /edit: A support person from the datacenter, fixed one of them email addies but theres heaps more to go... Any quick way to fix them all?


    Horde says:
    A fatal error has occurred
    DB Error: connect failed
    Details have been logged for the administrator.

    Any help would be greatly appreciated@!

    Thanks
     
    #1 Shadowhunter, Oct 17, 2007
    Last edited: Oct 17, 2007
  2. Shadowhunter

    Shadowhunter Registered

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    Ok The authentication part is fixed.

    The client however still has all his old emails missing, from every email account.

    Also now for some reason DNS keeps failing every so often, and mail stays in mail queue manager... Wont send even when I click attempt to send.
     
  3. mtindor

    mtindor Well-Known Member

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    1. Log in via SSH as root (or su to root once logged in, or some account with root privs)
    2. Run /scripts/convert2maildir

    You should see these options:
    1) Restore system to mbox (non-maildir) state.
    2) Request Technical Support
    3) Convert partially converted mail accounts
    4) Attempt to finish a failed conversion
    *) Exit

    Assuming your options look exactly like those shown above, I would:

    a. Attempt to finish a failed conversion
    then
    b. Convert partially converted mail accounts

    If your options don't look like those above, I would suggest you open a ticket with Cpanel (or your Datacenter if that is who your license is through).

    Mike
     
  4. Shadowhunter

    Shadowhunter Registered

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    Hi There,

    Thanks for the reply.
    I have tried that, and I get emails saying the server is now on maildir, but it doesnt seem to work.
    I cant lodge a ticket as I pay the datacentre for cpanel.

    Thanks
     
  5. mtindor

    mtindor Well-Known Member

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    If you pay your datacenter for Cpanel, then open a ticket with your datacenter. If you are paying for Cpanel from your datacenter specifically without support for the Cpanel software, then you need to rethink your strategy and purchase a Cpanel license from your datacenter that provides you with support. I am under the assumption that anybody selling Cpanel licenses should (includes, or possibly for an additional fee) have to provide support. I could be wrong.

    But if you get no support for your Cpanel, then you should buy a license from Cpanel directly (yearly only) or one of its resellers (yearly/monthly) - get a license that includes support.

    Mike
     
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