Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Problems with Outlook

Discussion in 'E-mail Discussion' started by Anthy, Apr 7, 2014.

  1. Anthy

    Anthy Registered

    Apr 7, 2014
    Likes Received:
    Trophy Points:
    cPanel Access Level:
    Website Owner
    Hello! :)

    Recently I receive a cpanel mail account and I configurated it in my Iphone and Outlook. Everything was ok until today, when it stoped receiving the mails. If I check webmail, I can see all my correspondence normally, but in my Outlook or phone it seems something is wrong.
    Where should I check for problems? Should I reconfigure my account in both outlook and phone?

    Thank you very much!! :D
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

    Apr 11, 2011
    Likes Received:
    Trophy Points:
    cPanel Access Level:
    Root Administrator
    Hello :)

    I suggest attempting to configure the email account again in your email client or on your phone. Your access level is listed as "Website Owner" so you may also need to contact your web hosting provider for assistance.

    Thank you.
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice