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Problems with Outlook

Discussion in 'E-mail Discussion' started by Anthy, Apr 7, 2014.

  1. Anthy

    Anthy Registered

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    Hello! :)

    Recently I receive a cpanel mail account and I configurated it in my Iphone and Outlook. Everything was ok until today, when it stoped receiving the mails. If I check webmail, I can see all my correspondence normally, but in my Outlook or phone it seems something is wrong.
    Where should I check for problems? Should I reconfigure my account in both outlook and phone?

    Thank you very much!! :D
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello :)

    I suggest attempting to configure the email account again in your email client or on your phone. Your access level is listed as "Website Owner" so you may also need to contact your web hosting provider for assistance.

    Thank you.
     
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