Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Problems with SMTP according to MXToolbox

Discussion in 'E-mail Discussion' started by Lucidity, Jan 4, 2018.

  1. Lucidity

    Lucidity Member

    Joined:
    May 12, 2017
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Canada
    cPanel Access Level:
    Root Administrator
    I am having a few issues with SMTP and can't figure out how to fix it! I have scoured the internet for every possible solution, changed every setting, added in records, everything, and I cannot fix these last issues!

    Test Result
    SMTP Banner Check Reverse DNS does not match SMTP Banner More Info
    SMTP TLS Warning - Does not support TLS. More Info
    SMTP Transaction Time 15.294 seconds - Not good! on Transaction Time More Info

    The "Transaction Time" can wait to be fixed, as it isn't breaking anything, but the other two I cannot figure out how to fix!

    Any help would be greatly appreciated. I just don't know what to set or change, especially when it comes to the "Does not support TLS" issue.

    Thank you
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    16,309
    Likes Received:
    393
    Trophy Points:
    583
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice