Problems with Softaculous Install Errors

[kiwibro111]

I keep getting these errors with a number of softaculous installs, concrete 5, impress pages and more

The following errors were found :
Required PHP extension not found : zip
Required PHP extension not found : mbstring

How we fix them

 

[mageshm]

@ kiwibro111,

If you are having root access, you can install both (zip & mbstring) by recompiling apache.

 

[cPanelMichael]

Hello

Your access level is listed as "Reseller Owner". Do you have root access to this server? If not, please contact your web hosting provider for additional assistance as they will have access to take a closer look.

Thank you.