The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Problems with Softaculous Install Errors

Discussion in 'General Discussion' started by kiwibro111, Jan 6, 2015.

  1. kiwibro111

    kiwibro111 Registered

    Joined:
    Jan 2, 2015
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Reseller Owner
    I keep getting these errors with a number of softaculous installs, concrete 5, impress pages and more

    The following errors were found :
    Required PHP extension not found : zip
    Required PHP extension not found : mbstring

    How we fix them
     
  2. mageshm

    mageshm Well-Known Member

    Joined:
    Apr 17, 2014
    Messages:
    90
    Likes Received:
    0
    Trophy Points:
    6
    Location:
    Chennai, INDIA
    cPanel Access Level:
    DataCenter Provider
    @ kiwibro111,

    If you are having root access, you can install both (zip & mbstring) by recompiling apache.
     
  3. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    30,854
    Likes Received:
    676
    Trophy Points:
    113
    cPanel Access Level:
    Root Administrator
    Hello :)

    Your access level is listed as "Reseller Owner". Do you have root access to this server? If not, please contact your web hosting provider for additional assistance as they will have access to take a closer look.

    Thank you.
     
Loading...

Share This Page