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Problems with SSL/TSL Section

Discussion in 'General Discussion' started by BigBirdy, Jul 7, 2008.

  1. BigBirdy

    BigBirdy Active Member

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    Clients logged into their cpanel and ssl/tsl section are trying to create a Certificate Signing Request in order to order a SSl cert. However, the drop down list for "Host" is empty and so they cannot create a CSR? How does this drop down list for Host get populated so clients can create a CSR?
     
  2. Somethingblue

    Somethingblue Member

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    Hi,

    Note the following at the very bottom of the cPanel -> SSL/TLS Manager -> Certificate Signing Requests on Server page:


    You must generate an RSA Private Key before generating a CSR.

    After you have a Private Key from the 'Generate, view, upload, or delete your private keys.' section you should be able to generate a CSR from the 'Generate, view, or delete SSL certificate signing requests. ' section and the host(s) that have a Private key will be available in the CSR Generator drop-down box.
     
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