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Problems with Urchin intergrated into cpanel (pageviews problem)

Discussion in 'General Discussion' started by Bono_, Sep 25, 2007.

  1. Bono_

    Bono_ Active Member

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    First I need location of urchin conf which is intergrated into cpanel, not standalone urchin.

    Second after i upgraded cpanel to 11 or better to say system upgraded to 11 it seems that urchin doesn't shows good data:

    I have 50% more unique visitors than in august but pageviews are 2x lower than in august.
    So I think maybe something broke during upgrading from cpanel 10 to 11.

    If anyone knows what has changed that it could impact urchin please let me know. Thanks

    WHM 11.2.0 cPanel 11.11.0-R16983
    REDHAT Enterprise 4 i686 - WHM X v3.1.0
    Apache 1.3.37 and MySQL 5.0.27
     
  2. Bono_

    Bono_ Active Member

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    OK update, it seems that from Cpanel 11 there are different intervals of collecting data. So I would like to know where I can set crontab from urchin so i can set time from when to when data is collected?

    I cant really compare data when they are not taken from same period of tame or day.

    Thanks
     
  3. twhiting9275

    twhiting9275 Well-Known Member

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    Urchin isn't even a product any more, it hasn't been in years, since google picked it up. If you expect something that hasn't been updated in years to be supported, good luck there.

    Your best bet in this case is to contact your DC (who most likely provided you with the urchin license) and go from there. I'm surprised CPanel hasn't tossed urchin support completely, due to the discontinuation of the product.
     
  4. rochen

    rochen Active Member
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  5. twhiting9275

    twhiting9275 Well-Known Member

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    Ok, color me wrong, it happens :P . It still (from what I can see) hasn't been updated in quite some time, with the latest OS from RH being RHEL3. This could have some issues with it, as with each OS release, new things get added, and binaries will break (gcc, compilers, libraries break).

    Your best action is to see if Urchin itself is working properly, because if you're using a later OS, chances are it might not be.
     
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