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Problems with UTF-8, auto-responders, etc.

Discussion in 'General Discussion' started by Rbrt, May 27, 2008.

  1. Rbrt

    Rbrt Member

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    We are having problems with French characters, specifically when setting auto-responders. Here's my original post to another thread:

    If I am unable to determine what is making UTF-8 break, are there any steps I could take in WebHost Manager to change the default character set to something other than UTF-8 for auto-responders? Is there something in WebHost Manager that is conflicting with what the language or character set in the cPanel auto-responder interface? I don't want to have to ask my users to change the character set themselves.
     
    #1 Rbrt, May 27, 2008
  2. cPanelKenneth

    cPanelKenneth cPanel Development Staff Member

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    What encoding is the browser using?

    What language is set in the user's cPanel interface?
     
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    #2 cPanelKenneth, May 28, 2008
  3. Rbrt

    Rbrt Member

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    Browsers are Firefox 3 RC1 and Safari 3.1.1, set by default to ISO-8859-1 (but I have also tried UTF-8 in both browsers).

    The language of the cPanel interface is set to English.
     
    #3 Rbrt, May 28, 2008
  4. cPanelKenneth

    cPanelKenneth cPanel Development Staff Member

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    English or English-UTF8 ?
     
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    #4 cPanelKenneth, May 28, 2008
  5. Rbrt

    Rbrt Member

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    Strangely enough, changing the cPanel theme seems to have fixed this! The default theme was not supporting whatever language changes we made elsewhere.

    Oddly enough, the character set is now listed as ansi_x3.110-1983 in the auto-responder interface. This isn't exactly right, but since French characters are now rendering correctly I'm tempted to leave it alone. ;)
     
    #5 Rbrt, May 29, 2008
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