Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Problems with UTF-8, auto-responders, etc.

Discussion in 'General Discussion' started by Rbrt, May 27, 2008.

  1. Rbrt

    Rbrt Member

    Joined:
    May 15, 2008
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    51
    We are having problems with French characters, specifically when setting auto-responders. Here's my original post to another thread:

    If I am unable to determine what is making UTF-8 break, are there any steps I could take in WebHost Manager to change the default character set to something other than UTF-8 for auto-responders? Is there something in WebHost Manager that is conflicting with what the language or character set in the cPanel auto-responder interface? I don't want to have to ask my users to change the character set themselves.
     
    #1 Rbrt, May 27, 2008
  2. cPanelKenneth

    cPanelKenneth cPanel Development
    Staff Member

    Joined:
    Apr 7, 2006
    Messages:
    4,563
    Likes Received:
    43
    Trophy Points:
    308
    cPanel Access Level:
    Root Administrator
    What encoding is the browser using?

    What language is set in the user's cPanel interface?
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 cPanelKenneth, May 28, 2008
  3. Rbrt

    Rbrt Member

    Joined:
    May 15, 2008
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    51
    Browsers are Firefox 3 RC1 and Safari 3.1.1, set by default to ISO-8859-1 (but I have also tried UTF-8 in both browsers).

    The language of the cPanel interface is set to English.
     
    #3 Rbrt, May 28, 2008
  4. cPanelKenneth

    cPanelKenneth cPanel Development
    Staff Member

    Joined:
    Apr 7, 2006
    Messages:
    4,563
    Likes Received:
    43
    Trophy Points:
    308
    cPanel Access Level:
    Root Administrator
    English or English-UTF8 ?
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #4 cPanelKenneth, May 28, 2008
  5. Rbrt

    Rbrt Member

    Joined:
    May 15, 2008
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    51
    Strangely enough, changing the cPanel theme seems to have fixed this! The default theme was not supporting whatever language changes we made elsewhere.

    Oddly enough, the character set is now listed as ansi_x3.110-1983 in the auto-responder interface. This isn't exactly right, but since French characters are now rendering correctly I'm tempted to leave it alone. ;)
     
    #5 Rbrt, May 29, 2008
(You must log in or sign up to post here.)
Loading...
Similar Threads - Problems auto responders
  1. drodriguez797

    Problems Receiving Email

    drodriguez797, Oct 15, 2018, in forum: E-mail Discussion
    Replies:
    1
    Views:
    141
    cPanelLauren
    Oct 17, 2018 at 10:15 AM
  2. hossein

    Email problems

    hossein, Oct 1, 2018, in forum: E-mail Discussion
    Replies:
    6
    Views:
    334
    cPanelLauren
    Oct 4, 2018
  3. Luiz Guilherme

    Problems restoring email backup

    Luiz Guilherme, Sep 24, 2018, in forum: E-mail Discussion
    Replies:
    10
    Views:
    520
    cPanelLauren
    Oct 5, 2018
  4. Elliot Hagerty

    Outgoing SPAM Email Problems

    Elliot Hagerty, Aug 17, 2018, in forum: E-mail Discussion
    Replies:
    3
    Views:
    339
    cPanelLauren
    Aug 17, 2018
  5. thomsany

    Problems with OSX Mail

    thomsany, Jul 27, 2018, in forum: E-mail Discussion
    Replies:
    1
    Views:
    372
    cPanelMichael
    Jul 27, 2018

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice