Process stalled while it processed statistics and bandwidth data

[psytanium]

My VPS server keep generating emails about stalled processes. Can someone tell me what it means and ifg possible what is the solution.

Subject [server.mydomain.com] The process “/usr/local/cpanel/3rdparty/bin/perl /usr/local/cpanel/3rdparty/bin/awstats.pl -config=userdomain.me -LogFile=/usr/local/apache/domlogs/userdomain.me.bkup -update” stalled while it processed statistics and bandwidth data for user “user”.

Followed my a table if information about the server status.

Thanks.

 

[cPanelMichael]

Hello,

You can review /usr/local/cpanel/logs/stats_log to see the specific reason the statistics processing stalled. It's likely related to a load average higher than the configured value for the following option under the "Stats and Logs" tab in "WHM >> Tweak Settings":

"Extra CPUs for server load"

Here's the description of this option:

The load average above the number of CPUs at which cpuwatch, cpanellogd, backups, and CPU stats consider the system to be in a critical load state. For example, a server with 4 physical CPUs and a value of 2 in this field will be considered “critical” in these cases once the load reaches 6.

Thank you.