Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Process stalled while it processed statistics and bandwidth data

Discussion in 'General Discussion' started by psytanium, Aug 5, 2016.

Tags:
  1. psytanium

    psytanium Well-Known Member

    Joined:
    Jun 6, 2014
    Messages:
    103
    Likes Received:
    1
    Trophy Points:
    18
    cPanel Access Level:
    Root Administrator
    My VPS server keep generating emails about stalled processes. Can someone tell me what it means and ifg possible what is the solution.

    Subject [server.mydomain.com] The process “/usr/local/cpanel/3rdparty/bin/perl /usr/local/cpanel/3rdparty/bin/awstats.pl -config=userdomain.me -LogFile=/usr/local/apache/domlogs/userdomain.me.bkup -update” stalled while it processed statistics and bandwidth data for user “user”.

    Followed my a table if information about the server status.

    Thanks.
     
    #1 psytanium, Aug 5, 2016
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    42,782
    Likes Received:
    1,712
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    You can review /usr/local/cpanel/logs/stats_log to see the specific reason the statistics processing stalled. It's likely related to a load average higher than the configured value for the following option under the "Stats and Logs" tab in "WHM >> Tweak Settings":

    "Extra CPUs for server load"

    Here's the description of this option:

    Thank you.
     
    #2 cPanelMichael, Aug 7, 2016
    psytanium likes this.
(You must log in or sign up to post here.)
Loading...
Similar Threads - Process stalled while
  1. Sametto Chan

    The process pkgacct stalled while it ran for user

    Sametto Chan, Dec 11, 2017, in forum: General Discussion
    Replies:
    5
    Views:
    451
    cPanelMichael
    Dec 12, 2017
  2. Nirjonadda

    The backup process completed, but 2 errors occurred

    Nirjonadda, Apr 19, 2018 at 4:01 PM, in forum: General Discussion
    Replies:
    5
    Views:
    38
    cPanelLauren
    Apr 20, 2018 at 10:15 AM
  3. satsamira

    Detected 175 processes that are running outdated executables

    satsamira, Apr 18, 2018, in forum: General Discussion
    Replies:
    3
    Views:
    80
    cPanelLauren
    Apr 19, 2018 at 6:56 AM
  4. dmalk

    Long rpm root process?

    dmalk, Apr 17, 2018, in forum: General Discussion
    Replies:
    3
    Views:
    57
    cPanelLauren
    Apr 17, 2018
  5. Hugo Aguiar

    Question about item in top processes list

    Hugo Aguiar, Apr 14, 2018, in forum: Security
    Replies:
    3
    Views:
    78
    cPanelMichael
    Apr 16, 2018

Share This Page