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proftpd, a joke?

Discussion in 'cPanel Developers' started by JColvard, May 30, 2005.

  1. JColvard

    JColvard Member

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    I'm really disgusted with the ftp programs that come with cpanel. my ftp is unusable, everything times out or throttles down to almost no data transfer. to be honest, the ftp perfromance is so bad the servers almost useless. i cant get clients file uploaded, ftp just chokes. are there any options to the two flavors of crap (pureftpd and proftpd) in the package?

    thanks, had nothing but problems and am starting to doubt my choice in moving to CPanel. I have a server that i cant ftp into... nice package.
     
  2. gmagana

    gmagana Active Member

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    No problems here, and I'm using proftpd as well. Something else must be the problem.
     
  3. webignition

    webignition Well-Known Member

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    No problems here either with both pro and pureftp on two different servers. This is certainly not a cPanel issue.

    You might want to look into possible server and client side firewall issues and, if you haven't already, switch your FTP client to passive mode and see what difference it makes.
     
  4. dgbaker

    dgbaker Well-Known Member
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    In my experience I have found certain ftp clients to be the problem. For example I have an XP machine using BPFTP and CuteFTP. One has beyond pathetic transfer while the other one simple flies.
     
  5. Otrell

    Otrell Member

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    Looking for assistance?

    Just thought I would chime in here in case the concept of this thread was to get some help. (If it is just a rant of frustration... just ignore my post :D )

    There are some minor issues with proftpd, but none of them really relate to your problem. I would definetly suggest commercial help to fix your problem. If you have:

    * Dedicated Server => Contact your Dedicated Server provider.
    * Reseller => Contact your host, if they don't help, move to another provider.
    * Shared Hosting Account => Contact your host, if they don't help, move to another provider.
    * Licensed through an external vendor => Contact the vendor for support.
    * Licensed through cPanel => open a ticket (https://tickets.cpanel.net/submit/index.cgi?support=1).

    Maybe you would like to try to fix the problem yourself? If so give us a little more information so the community can help you. What is your control level (dedicated server with root access, reseller, shared hosting, licensed on your equip.)? What OS is the server running? Have you checked the cPanel homepage (http://cpanel.net) to make sure the OS and version is supported? What is the bandwidth (Up/Down) of the server, and what is the bandwidth (Up/Down) of the uploader (the person FTP'ing it). If it helps at all, I assure you the problem rests with your configuration, as there is a very large community, hoping this doesnt turn into a flame thread, that has FTP working without any problems (with this cPanel package :) ). Also do you get any specific errors via FTP?

    Best of luck, I hope your issue gets resolved. Remember knowledge is power. The more you know about the problem, the easier it will be to find a resolution!
     
    BenThomas likes this.
  6. Infopro

    Infopro cPanel Sr. Product Evangelist
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    My guess, you're uploading directory's of files.

    Upload tar or zip and unpack on server. This is the most efficient way to go.

    Don't like cPanel? Don't use it.
     
  7. __DoPe_ShOw__

    __DoPe_ShOw__ Well-Known Member

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    I have the timeout problem sometimes too. In the middle of uploading something it'll timeout. I've tried to upload a tar file and then unpacking it to the server but the same thing happens. I'm using PureFTPD and I think it's better than ProFTPD, but I am about to switch to ProFTPD just to see if its maybe PureFTPD thats the problem. We shall see.
     
  8. djmerlyn

    djmerlyn Well-Known Member

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    As stated above, its usually a problem with the FTP client, not the server.

    Or, your anti-virus/firewall is getting in the way of quality connections.

    I've been using proftpd for years with Cpanel, hsphere, and a "non cp based" freeBSD 4.9 and it has always been rock solid.

    However, I've had issues with clients like CuteFTP pro and filezilla timing out or sometimes spitting out a socket error.

    Since its running on your local machine, its not really a problem with the server.

    Typically shutting down firewalls/antivirus (norton internet security is a bastard too), or restarting your windows junk will solve the problem.

    Every time a customer has complained about FTP, the root of the problem was with there desktop computer and/or FTP client.

    Even uploading "directories of files", sure it takes a while, but a quality FTP client can handle it...

    Though, the last upgrade of proftpd caused it to intermittently hang, but that was fixed quite easily.

    proftpd has been in action successfully for a long time (and contrary to popular belief, seems to run much better then pureftpd).

    Slow transfer? Bandwidth is key~

    :cool:
     
    #8 djmerlyn, Jun 1, 2005
    Last edited: Jun 1, 2005

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