Nishant80

Well-Known Member
May 7, 2012
64
0
56
cPanel Access Level
Root Administrator
One of my clients on this server "domain.com" requires SSL to be installed. In order to do it, I ordered an additional IP from the data center and added it into my cpanel by using "ip functions" from WHM.

Now when I assign this new IP to the domain, the website stops resolving. As soon as I put it back to the shared IP, it goes back online. We really need to get it checked asap.


Any idea what could I be checking?
 

ruzbehraja

Well-Known Member
May 19, 2011
392
11
68
cPanel Access Level
Root Administrator
One of my clients on this server "domain.com" requires SSL to be installed. In order to do it, I ordered an additional IP from the data center and added it into my cpanel by using "ip functions" from WHM.

Now when I assign this new IP to the domain, the website stops resolving. As soon as I put it back to the shared IP, it goes back online. We really need to get it checked asap.


Any idea what could I be checking?
Silly question, but did you update the IP in the DNS A records?