Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Providing Subdomain Hosting Email Accounts

Discussion in 'E-mail Discussion' started by jrianto, Jul 16, 2008.

  1. jrianto

    jrianto Active Member

    Joined:
    Jun 9, 2008
    Messages:
    44
    Likes Received:
    0
    Trophy Points:
    56
    Hello,
    I am trying to provide customers with an option to host their sites under our sub-domain.

    Everything seems to work perfectly, except for emails.

    This is the setup.

    I am trying to provide hosting:
    customer.domain.com as the main domain for a customer

    domain.com itself is already pointing to cpanel DNS servers, for example
    ns1.domain.com (using cpanel)
    ns2.domain.com (using cpanel)

    Now, with WHM I created MAIN ACCOUNT:
    customer.domain.com

    Everything works perfectly except for email.

    domain.com itself currently is not hosted under WHM/Cpanel.

    Websites are working perfectly, customers can setup:
    sub1.customer.domain.com
    sub2.customer.domain.com

    But nothing works with email
    email@customer.domain.com can not receive any outside emails from Gmail or Yahoo or anything.

    I see that everything is setup properly for DNS Zone:
    customer.domain.com in ns1.domain.com and ns2.domain.com

    Is it possible that I have to add domain.com in WHM/Cpanel too?

    Any advice would be greatly appreciated.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice