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SOLVED Proxy Subdomains unsecured domains

Discussion in 'General Discussion' started by Nirjonadda, Apr 4, 2017.

  1. Nirjonadda

    Nirjonadda Well-Known Member

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    Proxy Subdomains are not install SSL certificates. Please let me know this fix.

    AutoSSL Logs:

    Code:
     9:56:36 AM This system has AutoSSL set to use “cPanel (powered by Comodo)”.
    9:56:36 AM Checking websites for “user” …
    9:56:36 AM The website “domain.com”, owned by “user”, has a valid SSL certificate, but additional SSL coverage may be possible for the domains “webmail.domain.com”, “cpanel.domain.com”, and “webdisk.domain.com”. The system will attempt to replace this certificate with one that includes these additional domains.
    9:56:36 AM WARN The domain “www.mail.domain.com” failed domain control validation: You do not have a document root for the domain “www.mail.domain.com”.
    9:56:36 AM WARN The current SSL certificate for “domain.com” secures the domain “www.mail.domain.com”. However, this domain failed local domain control validation. In order to maintain SSL domain coverage for this domain, the system will not attempt to replace the current certificate.
    9:56:36 AM The system has completed the AutoSSL check for “user”. 
    Screenshot_3.png
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    It looks like AutoSSL is failing to validate the domain name due to a custom configuration for the mail subdomain on this account. Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
  3. Nirjonadda

    Nirjonadda Well-Known Member

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    Support Request ID is: 8355187
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    To update, removing the custom "www.mail" subdomain entries allowed the AutoSSL process to succeed.

    Thank you.
     
  5. Nirjonadda

    Nirjonadda Well-Known Member

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    Now proxy subdomains are not loading? Also mail. subdomains are not SSL certificates Work.

    cpanel.mysite.com
    mail.mysite.com
    webdisk.mysite.com
    webmail.mysite.com
     
  6. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    To update, it looks like the issue was addressed after reinstalling the Mod Proxy EA4 RPM on the system (some of the existing proxy configuration values were missing).

    Thank you.
     
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