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Pruning Remote Backups Fails

Discussion in 'Data Protection' started by luigidelgado, Apr 8, 2016.

  1. luigidelgado

    luigidelgado Well-Known Member

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    Im having an issue like this.

    Unable to send “/backup/2016-04-08/accounts/stylenev.tar” to destination “AWS-Backups”
    Unable to prune transport “AWS-Backups”
    Unable to remove outdated backup: The server has stopped responding at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/Amazon/S3/Bucket.pm line 333.

    After openingva supoort ticket with cPanel I was told to contact amazon... Which looks like it has little to do with the issue.

    Has anybody found the way to solve this?
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

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    Hello :)

    Have you checked to see if any of the firewall rules on your system could be blocking the connection to Amazon?

    Thank you.
     
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