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Pruning Remote Backups Fails

Discussion in 'Data Protection' started by luigidelgado, Apr 8, 2016.

  1. luigidelgado

    luigidelgado Well-Known Member

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    Im having an issue like this.

    Unable to send “/backup/2016-04-08/accounts/stylenev.tar” to destination “AWS-Backups”
    Unable to prune transport “AWS-Backups”
    Unable to remove outdated backup: The server has stopped responding at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/Amazon/S3/Bucket.pm line 333.

    After openingva supoort ticket with cPanel I was told to contact amazon... Which looks like it has little to do with the issue.

    Has anybody found the way to solve this?
     
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  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    Have you checked to see if any of the firewall rules on your system could be blocking the connection to Amazon?

    Thank you.
     
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