PTR Configuration

[Nabbello]

Hello i have a PTR issues on email deliverability, the ptr is correctly configured,
i remember there was a bug a while ago on cpanel. I contacted my datacenter and seems to be all ok on reverse dns


Message from my datacenter
for ip 111.222.333.444 you have configured the PRT srv.hostname.com. on your console, it is indeed working. You do not have issue with the ptr on this server.

 

[cPanelLauren]

Hello,

Because we can't troubleshoot this speciifc issue without seeing the IP's/Hostname can you please open a ticket using the link in my signature? Once open please reply with the Ticket ID here so that we can update this thread with the resolution once the ticket is resolved.


Thanks!