rpvw

Well-Known Member
Jul 18, 2013
1,101
458
113
UK
cPanel Access Level
Root Administrator
v68.0.14

I think...........

WHM >> cPanel >> Customization > Public Contact
 

sparek-3

Well-Known Member
Aug 10, 2002
1,998
221
343
cPanel Access Level
Root Administrator
What specifically is this information used for?

The documentation for this

Customization - Version 68 Documentation - cPanel Documentation

Appears to leave a lot out.

Perhaps I'm just missing something, but there's a lot there that doesn't make any sense to me.

"If you own your own account" what account are we talking about here?

"If you do not own your own account" again, what account is being referred to here? And who would be accessing an account that they don't own?

"The information you provide will be publicly available" Where?

"We strongly recommend that server owners provide this contact information, otherwise, customers may discover the hosting provider's contact information."

What's a server owner? What's a hosting provider? I assume a hosting provider is typically who the server owner is renting a server from?
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,216
463
"If you own your own account" what account are we talking about here?

"If you do not own your own account" again, what account is being referred to here? And who would be accessing an account that they don't own?
The following option is available when assigning reseller privileges to a cPanel user:

Make the new reseller own their own account.

If it's enabled, the reseller user owns their own cPanel account. If it's not enabled, the reseller user does not own their own cPanel account.

"The information you provide will be publicly available" Where?
In future versions, we plan to add this contact information the Account Suspended and Default Webpage templates, which are visible to the public upon accessing those pages. Additionally, it will appear at "domain.tld/cgi-sys/contact_details.cgi" for cPanel users attempting to find contact information for their hosting providers.

"We strongly recommend that server owners provide this contact information, otherwise, customers may discover the hosting provider's contact information."

What's a server owner? What's a hosting provider? I assume a hosting provider is typically who the server owner is renting a server from?
Right, the server owner is the administrator in control of the VPS or dedicated server. The provider can refer to the company the administrator rents/purchases the cPanel license for their server from.

Thank you.