Public IP does not resolve on newly created Azure VM

petenorris

Member
Aug 9, 2022
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0
1
Knoxville, Tennessee 37919 United States
cPanel Access Level
Root Administrator
Hello Forum;

Question: Can somebody tell me how to get a Public IP in an Azure Virtual Machine to resolve to the cPanel control panel?

The Public IP address for an Azure Virtual Machine that I created yesterday won't resolve to the Virtual Machine. When I put the Public IP address in the url bar it says "This site can't be reached" I can append :2087 for the cPanel control panel to the IP address and I get the same message.

I purchased a license for the cPanel Solo account. The order date is 08/08/2022. See confirmation email image below.

I used these instructions: Launch an Azure Virtual Machine

I used this link: Navigate to the cPanel & WHM for Azure listing in the Marketplace. near the start of the instructions above to create the Virtual Machine. I clicked "Create" then followed the instructions.
cpanel_azure_order.jpg

This is the top part of the control panel for the newly created Virtual Machine:
cpanel_azure.JPG

Here is the order confirmation email
cpanel_order_confirmation.JPG

Thank you in advance.
 
Last edited by a moderator:

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
11,774
1,871
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cPanel Access Level
Root Administrator
Hey there! I think this might be a better question for Azure, since cPanel doesn't handle much of the server's networking. We just kind of expect the operating system and network to be properly setup, and then show those details in WHM. If the network isn't configured properly, adding an IP in WHM won't do much.