Purchase license but license not activated for the IP

mejuliver

Registered
Feb 9, 2021
1
0
1
Philippines
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Root Administrator
I paid the solo license and attempt to change the ip because my server has newly assigned static IP but it says "cannot be transferred because it has outstanding orders pending review", any help please.
 

kodeslogic

Well-Known Member
PartnerNOC
Apr 26, 2020
520
242
118
IN
cPanel Access Level
Root Administrator

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
12,498
1,970
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cPanel Access Level
Root Administrator
@mejuliver - for this issue you'll need to contact our Customer Support team here as there isn't a way you'll be able to fix that on the server side: