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pure-ftpd.pid: No such file or directory error

Discussion in 'General Discussion' started by Fireminds Ltd., Sep 11, 2017.

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  1. Fireminds Ltd.

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    Hi there,

    I keep getting these alerts everyday multiple times a day! I have confirmed that the file IS indeed there:


    ALERT:
    ====================================
    cat: /var/run/pure-ftpd.pid: No such file or directory

    kill: usage: kill [-s sigspec | -n signum | -sigspec] pid | jobspec ... or kill -l [sigspec]


    [root@servername run]# ls -lat pure*
    -rw-r--r-- 1 root root 6 Sep 11 06:50 pure-ftpd.pid
    -rw-r--r-- 1 root root 6 Sep 11 06:50 pure-authd.pid

    What to do to stop these? The email comes from Cron and the title is:

    /usr/local/cpanel/3rdparty/bin/php /usr/share/ilabs_antimalware/cron/cronjobs.php

    ilabs_antimalware is Pyxsoft AntiMalware.
     
  2. sysdop

    sysdop Member

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    Sure you are using an other FTP server to switch to pure that you are not detecting the plugin. It is recommended that you install pure-ftp and installed it as you run the command /usr/local/cpanel/scripts/check_cpanel_rpms --fix to solve the incident or otherwise reinstall the plugin.
     
  3. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Are you able to reproduce the issue when manually running that command via SSH as the account username it's created under? Are you using any third-party applications such as CageFS on this system?

    Thank you.
     
  4. Fireminds Ltd.

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    I ran the command above as root. All seemed okay..... I now have the same issue. Getting that alert every 10 minutes.

    I have Pure-FTPD selected as my FTP Server.... the file exists in /var/run/pure-ftpd.pid but it says it doesn't exist! I don't get it....
     

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  5. Fireminds Ltd.

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    I just checked again.... pure-ftpd.pid is no longer in that folder!

    I have ALSO been getting alerts of FTPD failing, then recovering 5 min later:

    Service Check Raw Output
    The subprocess “/usr/local/cpanel/scripts/restartsrv_ftpd” reported error number 9 when it ended.

    Startup Log Starting pure-config.pl: [ OK ]
    Starting pure-authd:

    Log Messages Sep 14 22:55:01 server01 pure-ftpd: (__cpanel__service__auth__ftpd__JHJJRYUF6GEjUrmfPhexJgYUeb0Oyky1XGF5qhDzlN_Xbwp5YQ8wroJopYdLXtaZ@127.0.0.1) [INFO] Logout.
    Sep 14 22:55:01 server01 pure-ftpd: (?@127.0.0.1) [INFO] __cpanel__service__auth__ftpd__JHJJRYUF6GEjUrmfPhexJgYUeb0Oyky1XGF5qhDzlN_Xbwp5YQ8wroJopYdLXtaZ is now logged in
    Sep 14 22:55:01 server01 pure-ftpd: (?@127.0.0.1) [INFO] New connection from 127.0.0.1
    Sep 14 22:49:59 server01 pure-ftpd: (__cpanel__service__auth__ftpd__JHJJRYUF6GEjUrmfPhexJgYUeb0Oyky1XGF5qhDzlN_Xbwp5YQ8wroJopYdLXtaZ@127.0.0.1) [INFO] Logout.
    Sep 14 22:49:59 server01 pure-ftpd: (?@127.0.0.1) [INFO] __cpanel__service__auth__ftpd__JHJJRYUF6GEjUrmfPhexJgYUeb0Oyky1XGF5qhDzlN_Xbwp5YQ8wroJopYdLXtaZ is now logged in
     
  6. sysdop

    sysdop Member

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    Try removing the service and then reinstalling it. If this does not work, this command line may save your life:

    /usr/local/cpanel/scripts/check_cpanel_rpms --fix
     
  7. cPanelMichael

    cPanelMichael Forums Analyst
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    Feel free to open a support ticket using the link in my signature if the service continues to fail and we can take a closer look.

    Thank you.
     
  8. Fireminds Ltd.

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    Opened a ticket..... even after updating the file in /etc/cron.d/ and restarting crond service it still alerts every 10 min! grrr...
     
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