PureFTPD Required FTP explicit over TLS

[diracuser]

I have configurated Pure-FTPD in my server.
When a client try to connect to my server with FTP cipher: Required FTP explicit over TLS
(Filezilla Configuration: Protocol:FTP, cipher: Required FTP explicit over TLS ; port:21)
They get the following error:

Estado:    Conectando xxx.xxx.xxx.xxx ...
Estado:    Conexión establecida, esperando el mensaje de bienvenida...
Respuesta:    220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Respuesta:    220-Local time is now 11:03. Server port: 21.
Respuesta:    220-This is a private system - No anonymous login
Respuesta:    220-IPv6 connections are also welcome on this server.
Respuesta:    220 You will be disconnected after 30 minutes of inactivity.
Comando:    AUTH TLS
Respuesta:    234 AUTH TLS OK.
Estado:    Inicializando TLS...
Error:    Connection timed out after 20 seconds of inactivity
Error:    No se pudo conectar al servidor

In the server log I get this message:

pure-ftpd: ([email protected]) [INFO] New connection from xxx.xxx.xxx.xxx
myserver pure-ftpd: ([email protected]) [INFO] New connection from 127.0.0.1
myserver pure-ftpd: ([email protected]) [INFO] __cpanel__service__auth__ftpd__XQcwSBysGPS6g3AQlFWngQAgfrxt7tSD2oz7IW7BIKAql6q8IpvSDcj5GWZSwEEpvA is now logged in
myserver pure-ftpd: (__cpanel__service__auth__ftpd__XQc[email protected]127.0.0.1) [INFO] Logout.
myserver pure-ftpd: ([email protected]) [WARNING] Sorry, cleartext sessions and weak ciphers are not accepted on this server.#012Please reconnect using TLS security mechanisms.
myserver pure-ftpd: ([email protected]) [INFO] New connection from xxx.xxx.xxx.xxx

Could you help me? Connections with TSL not working ....

 

[cPanelMichael]

Hello,

It looks like the FTP client you are using does not support or isn't configured to use SSL/TLS. Check to see if the following third-party URL helps:

techies-world.com/filezilla-error-421-sorry-cleartext-sessions-and-weak-ciphers-are-not-accepted-on-this-server/

Thank you.

 

[diracuser]

I read this article but it doesn't help me..
I gave the same error...

I try with other FTP Client (WinSCP), and I have the same problem ..

This Is the FTP configuration:

Protocol: FTP
Cipher: Cipher TLS/SSL explicit
Server Name: I try with (ftpes://example.com) and withpout (example.com)
port:21

In Advanced Options I check:

TLS/SSL Options:
    Min version TLS/SSL: TLS 1.0
    MAx Version:         TLS 1.2
Reuse ID TLS/SSL for data connections

And I have the same warning in the Server Log:

example pure-ftpd: ([email protected]) [INFO] New connection from xxx.xxx.xxx.xxx
example pure-ftpd: ([email protected]) [WARNING] Sorry, cleartext sessions and weak ciphers are not accepted on this server.#012Please reconnect using TLS security mechanisms

Could it be a TLS problem?
How Can I check If TLS is working on the server ?

 

[cPanelMichael]

Hello,

Could you open a support ticket using the link in my signature so we can take a closer look at your system?

Thank you.