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SOLVED Purge /usr/local/cpanel/bin/autossl_check_cpstore_queue

Discussion in 'Security' started by bloatedstoat, Sep 5, 2017.

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  1. bloatedstoat

    bloatedstoat Well-Known Member

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    Hello,

    I recently used the WHM method of renewing an SSL certificate.

    The order went through and I received an email with the cert within it.

    The certificate did not install after waiting for it to auto-install so I eventually installed it manually which was easy enough. It suggests this can be done in the email with the certificate.

    Thing is, every 5 minutes I am receiving an email with:-

    warn [process_ssl_pending_queue] User file '/var/cpanel/users/username' is empty or non-existent......

    I read on the forum that after 86400 seconds the script eventually gives up. But that's 480 emails later!

    Is there a way to either purge /local/cpanel/bin/autossl_check_cpstore_queue or at the very least silence it?

    Thank you.

    P.S I have a support ticket opened for this but if a solution is found I can close it before it is attended to and not waste anyone's time.
     
  2. bloatedstoat

    bloatedstoat Well-Known Member

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    This can be marked as solved.

    Ausif Lateef at cpanel support resolved this issue with:

    mv -v /home/username/.cpanel/ssl/pending_queue.json /home/username/.cpanel/ssl/pending_queue.json-old

    If anyone else experiences the same thing the above line will sort it out (substitute username for the account name btw)
     
  3. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    I'm glad to see the issue is now solved. Thank you for updating us with the outcome.
     
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