Operating System & Version
Centos 7
cPanel & WHM Version
WHM 86.0.8

syedabdulbaqi

Member
Feb 29, 2020
6
2
3
India
cPanel Access Level
Root Administrator
WHM version: 86.0.8

I am seeing a process "panopta-agent" which is consuming too much resources of the server and is triggered very frequently.

Couldn't find any information about it online. Can anyone tell the purpose of this process? And is it safe to disable it or at least adjust its scheduling?

Any help would be appreciated.
 

cPanelLauren

Product Owner II
Staff member
Nov 14, 2017
13,265
1,298
363
Houston
Hello,


This isn't something that's related to cPanel & WHM a quick google search indicates it's a monitoring software. I'd suggest checking with your provider or system administrator on whether or not you can or should remove this. Thanks!
 

syedabdulbaqi

Member
Feb 29, 2020
6
2
3
India
cPanel Access Level
Root Administrator
Dear @cPanelLauren,

Thanks for your reply.
Yes, you are right. Turns out that my web hosting provider was using this service for porting CPU, RAM and Disk usage from server to their customized user dashboard. So after receiving confirmation from my web hosting tech support, I disabled it.

Regards.
 
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cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
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Root Administrator
I wouldn't say it is a virus. It is a monitoring tool that is used for network and server monitoring:


If you didn't install it, it could have been included as part of the server image from the host itself, but it's definitely not something we ship. If you don't need the software and the host claims to not have knowledge of it, you can just remove that from the server.
 

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
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That part I can't say for sure, since it's not something we provide. If it was installed as an RPM you could use Yum to remove it, but it would be a good idea to check and ensure you don't accidentally remove any dependencies along with it that may be needed by other tools on the server.
 

iAndy

Registered
Feb 6, 2017
4
2
53
Arizona
cPanel Access Level
Website Owner
This showed up on my new dedicated barebones server too so it's not just cpanel servers. It has an cron entry in cron.d called panopta-agent.cron and it runs a python script that sends over the server's information. It's especially annoying because it's set to run every second (* * * * *) and fills up the cron log. I'm going to try to contact the server people to see if I can either change it to once a day or disable it.
 
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