yanko

Registered
Mar 25, 2014
3
0
1
cPanel Access Level
Reseller Owner
i try to install fantastico deluxe in my cpanel.
my whm version 11.32.7
I watch some tutorials
-they used putty for install that
Error1.png
- fail login using the user:root
error2.png
-another error: i connected with other user but i can't install
error4.png
ty for read my question
sorry, my english is so so bad
Regards
 

rhenderson

Well-Known Member
Apr 21, 2005
784
2
168
Oklahoma
cPanel Access Level
Root Administrator
Is this your server or a shared server? If it is a shared server your not going to be able to install this as a user. If it is your server you might have root logins disabled, login with your name and su root to change to root then install.
 

LostNerd

Well-Known Member
Mar 12, 2014
258
12
18
Hastings, East Sussex, UK
cPanel Access Level
Root Administrator
Twitter
Unfortunately, assuming that your profile is correct and you are simply a reseller on somebody else's cPanel server, you will be unable to install software on the server as only the system admins with root access are able to do this.

Incase you are actually a Root Admin., you need to use a public/private key to login and you will have to su root. Password authentication and "PermitRootLogin" has been disabled by the looks of your screenshot.
 

rhenderson

Well-Known Member
Apr 21, 2005
784
2
168
Oklahoma
cPanel Access Level
Root Administrator
Unfortunately, assuming that your profile is correct and you are simply a reseller on somebody else's cPanel server, you will be unable to install software on the server as only the system admins with root access are able to do this.

Incase you are actually a Root Admin., you need to use a public/private key to login and you will have to su root. Password authentication and "PermitRootLogin" has been disabled by the looks of your screenshot.
Lol didn't I just say that :)
 

yanko

Registered
Mar 25, 2014
3
0
1
cPanel Access Level
Reseller Owner
hi again
i follow this steps
/https://www.crucialp.com/resources/tutorials/dedicated-server/how-to-install-installing-fantastico-cpanel-whm.php